Dynamic leader with a proven track record in operations management and strategic planning, honed at The Plug Sneaker Boutique and the US Navy. Excelled in enhancing customer engagement and streamlining business processes, achieving a significant increase in profitability. Skilled in marketing strategy development and staff training, I am known for my strong work ethic and ability to inspire teams.
1. **Business Management:**
- Oversee daily operations of the boutique, ensuring a smooth and efficient running of the store.
- Develop and implement business strategies to drive sales and increase profitability.
- Manage financial aspects, including budgeting, pricing, and cost control.
2. **Inventory Management:**
- Curate and manage inventory, ensuring a diverse selection of popular and exclusive sneaker brands.
- Track stock levels, analyze sales trends, and anticipate customer needs to inform purchasing decisions.
- Implement effective merchandising techniques to enhance the shopping experience.
3. **Customer Engagement:**
- Foster a welcoming and inclusive environment for all customers.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Build relationships with customers and sneaker enthusiasts through events, promotions, and social media.
4. **Marketing and Promotion:**
- Develop and execute marketing strategies, including social media campaigns and community engagement initiatives.
- Collaborate with local influencers or sneaker communities to promote the boutique and its offerings.
- Organize in-store events or collaborations that align with the brand's identity.
5. **Team Leadership (if applicable):**
- Hire, train, and supervise staff, fostering a positive team culture.
- Conduct performance evaluations and provide ongoing training to enhance team skills and productivity.
- Operate and monitor various machines and equipment used in the manufacturing of plastic products.
- Set up machines for production runs, including adjusting settings and feeding materials.
- Conduct quality inspections on finished products to ensure they meet specifications and standards.
- Perform routine maintenance on machines and troubleshoot any issues that arise during production.
- Maintain a clean and organized work environment, adhering to safety protocols and guidelines.
- Collaborate with team members and supervisors to optimize production processes and resolve any operational challenges.
- Keep accurate records of production output, machine performance, and maintenance activities.
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:
1. **Deck Operations**: BMs are responsible for handling the ship's deck equipment and performing various deck operations, including anchoring, mooring, and cargo handling.
2. **Small Boat Operations**: They may oversee the operation and maintenance of small boats and craft, ensuring safe navigation and communication.
3. **Damage Control**: BMs are trained in damage control procedures and may participate in firefighting, flood fighting, and emergency response drills.
4. **Supervision of Personnel**: They lead a team of sailors, providing training and mentorship in seamanship skills and watchstanding duties.
5. **Maintenance**: BMs maintain deck equipment, such as lines, rigging, winches, and anchors, ensuring everything is in good working condition.
6. **Safety and Navigation**: They assist with navigation and watchstanding duties, helping ensure the safety of the vessel.
7. **Lifeboat and Safety Equipment**: BMs inspect and maintain life-saving equipment and prepare for drills and exercises involving such gear.
### Skills Required:
- Strong leadership and communication skills.
- Knowledge of maritime operations and safety regulations.
- Ability to work well under pressure and in a team environment.
- Basic mechanical skills for maintenance tasks.
Received numerous Awards from the city of Reading including the “Business Resilience Award.