Consistently hitting sales quota with an average of 103% over the past three fiscal years
Worked closely with new license sales to generate $694k in new pipeline for 2023.
Collaborated with sales, technical support, and product managers to meet customer needs and questions to ensure customer satisfaction
Create and analyze asset reports, support tickets, and download reports to develop a renewal plan to retain and grow renewal
Increased renewal revenue by successfully negotiating multi-year agreements with an average prepaid maintenance rate of 25% over the last three years
Utilized Salesforce to accurately forecast 150 - 200 opportunities per quarter
Tasked with transitioning to Public Sector SLED Renewals in FY25 to help grow the market and obtained 100% of sales quota in first quarter
Inside Sales Representative
Dell Technologies
Nashville, TN
07.2019 - 12.2020
Generated over $1,700,000 in revenue and $480,000 in margin during tenure
Brought in new revenue by prospecting new customers over the phone and email
Utilized a strategic approach identified, evaluate, and offer tailored IT solutions based off customer's needs, goals, pain points and Dell's interests
Exceeded Dell's finance year goal of 40% by financing 73% of revenue brought in and FY21 quota by 115%
Completed 4 weeks of technical training and additional quarterly training on selling skills and product knowledge through Dell sales training university
Actively managed opportunities and customers data by forecasting and updating notes in salesforce
Worked directly with outside representatives in order to strategize on accounts and help support them on the backend (quotes, scheduling calls, hosting calls, introducing to partners).
Sales Intern
State Farm
Louisville, KY
05.2018 - 08.2018
Established relationships with potential and existing clients over the phone and attending client meetings
Educated policyholders about claim submissions, billing clarification, policy changes, life, auto, and homeowners' insurance
Visited homeowners and businesses to offer insight on how we can bring value to them.