Tyler Singleton
Dallas,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Loan Document Specialist
Iron Mountain
07.2021 - Current
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Coordinated document exchange between departments, contractors, suppliers and customers.
- Provided support for document controls and worked with contract documents.
- Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
- Evaluated current document processes, suggested methods for change and implemented successful improvements.
- Liaised with project teams, vendors and third parties on documentation flow, handover and project close-out.
- Established and managed document distribution matrix and document control register.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
- Reviewed and validated details of loan applications and closing documentation.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Calculated, reviewed and corrected errors on interest, principal and closing costs.
- Corroborated on-time payments and meeting of loan terms by assessing customer accounts.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
Medical Office Assistant
Arch Physician Solutions
07.2017 - 07.2021
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Bachelor of Science - Criminal Justice
Prairie View A & M University
Prairie View, TXSkills
- Electronic Document Preparation
- Process Improvement
- File Indexing
- Information Retrieval
- Financial Information Monitoring
- Project Support
- Customer Accounts Management
- Microsoft Office
- Loan Records Filing and Maintenance
- Administrative Procedures
- Data Collections
- Adobe Acrobat
- Complex Problem-Solving
- Critical Thinking
Timeline
Loan Document Specialist
Iron Mountain
07.2021 - Current
Medical Office Assistant
Arch Physician Solutions
07.2017 - 07.2021
Bachelor of Science - Criminal Justice
Prairie View A & M University
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