Tyler Smith

• Accurately operated cash register to process customer payments.
• Endorsed products by making recommendations and promoting specials, increasing daily sales by [Number]%.
• Brewed coffee and tea and changed out drink station syrups.
• Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
• Backed up servers by setting up trays and completing some food deliveries.
• Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Developed and maintained relationships with customers and suppliers through account development.
• Maintained professional, organized and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Delivered feedback to decision-makers regarding employee performance and training needs.
• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Excelled in every store position and regularly backed up front-line staff.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Exercised composure under pressure and in escalated customer service scenarios.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Checked and monitored inventory levels to reorder items.
• Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
• Observed cash handling and security procedures during shifts to recognize and address issues with staff.
• Assigned tasks to employees and oversaw opening and closing of restaurant.
• Coached crew during food preparation, controlled production levels and tracked waste to manage costs.
• Cross-trained crew members on different duties to increase coverage.
• Communicated with health inspectors during inspections and resolved issues found.
• Monitored employee food handling, safety and uniform requirements.
• Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
• Oversaw food preparation and monitored safety protocols.
• Enhanced business productivity by training [Number] team members and [Number] servers on best practices and protocols.
• Maximized quality assurance by completing frequent line checks.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
• Purchased food and cultivated strong vendor relationships.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Motivated staff to perform at peak efficiency and quality.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.

• Processed payments by accepting cash, checks and credit and debit card payments.
• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
• Anticipated customers' questions and complaints and skillfully handled concerns.
• Collaborated with customer service teams and management to resolve order issues or customer complaints.
• Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
• Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
• Maintained organized, safe and clean work areas and complied with company safety and security standards.
• Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
• Stayed in constant communication with dispatching team to quickly respond to delivery updates.
• Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
• Coordinated work of team of drivers delivering across local area.
• Developed and maintained professional relations between customer, store personnel and company.
• Served customers promptly by smoothly collecting and delivering high volume of orders.
• Reviewed routes and expected delivery time frames to determine order of deliveries.
• Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
• Promoted products at stops along regular route.
• Planned optimal routes based on GPS software and knowledge of local traffic patterns.
• Completed routine maintenance on truck to keep in working order.
• Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
• Checked loads against documentation before completing final delivery at destinations.
• Loaded and unloaded various delivery vehicles with correct order and balancing.
• Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
• Collected $[Amount] in payments for completed deliveries and services daily.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Successfully avoided time delivery delays by carefully planning best routes.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Inspected load security and checked for damages.
• Minimized company liability and risks to loads by obeying traffic laws.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Fostered positive working relationships with regular customers.
• Completed on-time deliveries by choosing best and most efficient routes.

.Deboned Chickens

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