Tyler Smith
West Milford,New Jersey
Summary
Capable and charismatic individual, skilled at multitasking and communicating with others in a casual or professional setting. Hardworking, skilled and highly trained mixologist deemed great at persuasion, especially when it comes to upselling and product presentation/demonstration
Overview
7
7
years of professional experience
Work History
Bartender
Blu Alehouse
08.2022 - 08.2023
- Efficiently served high customer volume during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept track of bar inventory, maintained liquor storage along with beer, wine and other bar supplies such as maintaining equipment and produce
- Extensive knowledge of mixology, beer, liquor and wine to enhance customer experiences and helped create specialty drinks year-round to keep up with marketing expectations
Head Bartender/Bar Manager
Lake Mohawk Country Club
07.2020 - 05.2023
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consulted with managers to organize special events and promotions.
- Improved customer service rankings by resolving issues quickly and accurately.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Designed special drink and cocktail offerings on a seasonal basis as a part of seasonal offerings.
- Motivated staff to perform at peak efficiency and quality.
- Held and maintained a wide-range of responsibilities in the average day-to-day; Managing bar, creating promotions for specific areas of the country club, performing closing sales reports, making drinks, arranging reservations, persistently training new people to ensure the operations run as smooth as possible, etc.
Car Salesperson
Wayne Mazda
06.2021 - 09.2021
- Answered telephone and email inquiries from potential customers
- Completed registration paperwork and sales documentation
- Pre-qualified potential buyers by matching wants, needs and interests to various car, SUV or truck models and discussing finance/lease options
- Demo different vehicles by explaining characteristics, capabilities, and features while taking test drives and explaining different packages and warranties
- Set high goal standards to achieve more than was expected of me
- Persistent making sales calls and walking lots to have as many opportunities as possible
- Maintained organization of the dealership lots with coworkers for customers to perceive us as better than the competition
- Worked with sales managers to negotiate purchase prices
- Stayed knowledgeable about all models of cars and studied different offers and incentives that changed every month
Server
Outback Steakhouse
10.2017 - 07.2020
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Maintained casual and warm relationships with regular customers
- Bussed and reset tables to keep dining room and work areas clean
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Seated customers in timely manner by managing reservations and waitlists effieciently
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
Dairy Clerk
Inserra Supermarkets
10.2016 - 09.2017
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Handled large dairy section by maintaining section cleanliness, product rotation and displays.
- Trained new dairy clerks on rotation systems, product management and customer service.
- Followed safety regulations and guidelines to work as safely and efficiently as possible
- Labeled and took inventory of department merchandise.
- Studied products to be knowledgeable of customer wants and needs
- Reported inventory and made the department manager aware of what needed to be ordered
Education
No Degree - Business Administration And Management
Passaic County Community College
Paterson, NJ06.2020
High School Diploma -
West Milford High School
West Milford, NJ06.2017
Skills
- Building short and long-term rapport
- Team leadership
- Innovative
- Knowledgeable about Pairing food and drinks
- Clear and Effective Communication
- Mixology Techniques
- Closing Sales
- Ordering Bar Supplies
- Cocktail List Development
- Product Demonstration
- Persuasive Communication Style
- Data Analysis
- Excellent Time-Management
Playing Sports
Enjoys playing golf, basketball, hiking and watersports
Cars and Motorcycles
Enjoys researching cars and motorcycles along with driving/riding various styles and types of vehicles
Timeline
Bartender
Blu Alehouse
08.2022 - 08.2023
Car Salesperson
Wayne Mazda
06.2021 - 09.2021
Head Bartender/Bar Manager
Lake Mohawk Country Club
07.2020 - 05.2023
Server
Outback Steakhouse
10.2017 - 07.2020
Dairy Clerk
Inserra Supermarkets
10.2016 - 09.2017
No Degree - Business Administration And Management
Passaic County Community College
High School Diploma -
West Milford High School
Similar Profiles
Christopher MintoChristopher Minto
Manager at Blu AleHouseManager at Blu AleHouse
ASHWANI KOULASHWANI KOUL
Cluster Front Office Manager at Radisson Blu Kaushambi & Radisson Blu Towers HotelCluster Front Office Manager at Radisson Blu Kaushambi & Radisson Blu Towers Hotel
Jackson StoopsJackson Stoops
Line Cook at Pinheads and Alleys AlehouseLine Cook at Pinheads and Alleys Alehouse
Evan RedlEvan Redl
Marshals at TJX CompaniesMarshals at TJX Companies
Michael WallaceMichael Wallace
News Anchor at WCBS Newsradio 880News Anchor at WCBS Newsradio 880