Tyler Smith
Brentwood,TN
Summary
Dynamic and engaging Adventure Tour Guide with a proven track record at Soar Adventure Tower, enhancing customer loyalty through exceptional service and a friendly demeanor. Expert in outdoor leadership and time management, I excel in creating safe and enjoyable experiences, significantly improving operational efficiency without compromising quality.
Overview
2
2
years of professional experience
Work History
Adventure Tour Guide
Soar Adventure Tower
08.2022 - 08.2023
- Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
- Delivered effective safety debriefings to guests to promote safe environment.
- Offered physically and emotionally safe and supportive environment for education, cooperation and fun utilizing hands-on activities to foster individual growth.
Cart Staff
Nashville Golf And Athletic Club
04.2021 - 08.2022
- Assisted customers with loading and unloading items, providing exceptional service that led to increased loyalty.
- Effectively balanced priorities while managing multiple tasks simultaneously under time constraints, optimizing productivity levels without compromising on quality of work.
- Took initiative in identifying areas for improvement within cart management processes, implementing effective solutions that positively impacted overall operations efficiency.
Education
BBA - Finance
The University of Tennessee - Knoxville
Knoxville, TN05.2027
High School Diploma -
Ravenwood High School
Brentwood, TN05.2023
Skills
- Outdoor Leadership
- Physical Fitness
- Environmental awareness
- Customer service
- Friendly demeanor
- Time Management
Timeline
Adventure Tour Guide
Soar Adventure Tower
08.2022 - 08.2023
Cart Staff
Nashville Golf And Athletic Club
04.2021 - 08.2022
BBA - Finance
The University of Tennessee - Knoxville
High School Diploma -
Ravenwood High School
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