Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Smith

Franklin,TN

Summary

Proven professional with a track record of enhancing customer experiences at DSW, adept in outdoor leadership and exceptional customer service. Leveraged physical fitness and a friendly demeanor to foster supportive environments and improve operational efficiency. Demonstrates time management and people skills, driving positive outcomes and fostering loyalty.

Overview

3
3
years of professional experience

Work History

DSW Sales Associate

DSW
Franklin, TN
04.2024 - 08.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing, and styling.
  • Provided accurate information about products, prices, and services.
  • Processed transactions using a point-of-sale system.
  • Assisted customers with product selection, sizing and styling.

Adventure Tour Guide

Soar Adventure Tower
Franklin, TN
08.2022 - 08.2023
  • Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
  • Delivered effective safety debriefings to guests to promote safe environment.
  • Offered physically and emotionally safe and supportive environment for education, cooperation and fun utilizing hands-on activities to foster individual growth.

Cart Staff

Nashville Golf And Athletic Club
Franklin, Tn
04.2021 - 08.2022


  • Assisted customers with loading and unloading items, providing exceptional service that led to increased loyalty.
  • Effectively balanced priorities while managing multiple tasks simultaneously under time constraints, optimizing productivity levels without compromising on quality of work.
  • Took initiative in identifying areas for improvement within cart management processes, implementing effective solutions that positively impacted overall operations efficiency.

Education

BBA - Finance

The University of Tennessee - Knoxville
Knoxville, TN
05.2027

High School Diploma -

Ravenwood High School
Brentwood, TN
05.2023

Skills

  • Outdoor Leadership
  • Physical fitness
  • Environmental awareness
  • Friendly demeanor
  • Time management
  • Excellent people skills
  • Positive and professional
  • Exceptional customer service

Timeline

DSW Sales Associate

DSW
04.2024 - 08.2024

Adventure Tour Guide

Soar Adventure Tower
08.2022 - 08.2023

Cart Staff

Nashville Golf And Athletic Club
04.2021 - 08.2022

BBA - Finance

The University of Tennessee - Knoxville

High School Diploma -

Ravenwood High School

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Tyler Smith