Tyler Sottolano
Owens Cross Roads,AL
Summary
Dynamic and results-driven professional with experience at Austin Physical Therapy Specialists, excelling in patient care and safety protocols. Proven ability to enhance clinic efficiency through effective team collaboration and strong communication skills. Skilled in therapeutic exercises and maintaining equipment, ensuring optimal patient recovery and satisfaction.
Offering strong foundation in human anatomy and medical terminology, with ability to assist with therapeutic exercises and mobility support. Brings commitment to learning best practices in patient care and rehabilitation. Ready to use and develop skills in patient interaction and support within sales role.
Overview
4
4
years of professional experience
Work History
Physical Therapy Aide
Austin Physical Therapy Specialists
05.2023 - Current
- Assisted physical therapists with patient care and treatment procedures.
- Maintained cleanliness and organization of therapy equipment and facilities.
- Prepared treatment areas by setting up necessary tools and supplies.
- Supported patients during exercises, ensuring proper technique and safety.
- Managed appointment scheduling and coordinated patient flow efficiently.
- Educated patients on home exercises to promote recovery outside of sessions.
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
- Worked with patients from age 8 to 93.
- Ensured proper equipment functionality through regular inspection and maintenance, minimizing downtime due to malfunctions.
Retail Sales Associate
Buckle
05.2022 - 01.2023
- Provided exceptional customer service, enhancing overall shopping experience.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy.
- Collaborated with team members to meet sales goals and improve store performance.
- Trained new associates on operational procedures and product knowledge effectively.
- Implemented merchandising strategies to enhance product visibility and appeal.
- Resolved customer inquiries and complaints promptly, fostering loyalty and satisfaction.
- Monitored sales trends to identify opportunities for upselling and cross-selling products.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and provided outstanding customer service.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
Education
No Degree - Accounting And Finance
Rhodes College
Memphis, TN12-2027
Skills
- Maintaining and cleaning equipment
- Maintaining inventory
- Home exercise programs
- Maintaining filing systems
- Customer communications
- Physical therapy support
- Sports injury treatment
- Safety procedures
- Muscle performance
- Functional mobility training
- Post-surgery rehabilitation
- Ultrasound treatment
- Strengthening
- Therapeutic exercises
- Soft tissue mobilization
- Customer engagement
- Effective team collaboration
- Time management
- Critical thinking abilities
- Strong ability to manage multiple tasks
- Results driven
- Building professional connections
- Exceptional customer service
- Outgoing personality
- Money handling
- Verbal/written communication
- Cash register operation
- Client relations
- Conflict resolution
- Sales expertise
- Product sales
- Customer needs assessment
- Meeting deadlines
- Adapt to diverse groups
- Sales skills enhancement
- Inventory tracking
- Brand promotion
- Proficient in verbal communication
Accomplishments
- Resolved product issue through consumer testing.
Extracurricular activities
I am currently on the Rhodes College football team.
Timeline
Physical Therapy Aide
Austin Physical Therapy Specialists
05.2023 - Current
Retail Sales Associate
Buckle
05.2022 - 01.2023
No Degree - Accounting And Finance
Rhodes College