Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

TYLER SPEARMAN

Fort Worth

Summary

Innovative professional with several years of experience offering top-quality services to customers. Highly skilled with expertise in understanding clients requests for special services.

Dedicated and patient, service-oriented individual with divine skills, providing exceptional services in any workplace setting. A pleasant person who has an inherent ability to get along with people and has a helpful attitude.

Firsthand experience in communicating with customers, staff, and visitors, and a polite and helpful manner in both a subordinate and managerial role.

Gifted in working with stressed, confused, and upset individuals in need of benefits, information, and supportive guidance to navigate systems. Effective in operating within regulations and department guidelines to manage telephone calls, emails, letters, and in-person requests for assistance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Licensed Cosmetologist

Self-employeed
Fort Worth
03.2014 - Current
  • Managed bookings efficiently by creating detailed appointment schedules with time slots allocated for each service.
  • Demonstrated knowledge of various hairstyling techniques such as braiding or updos.
  • Conducted regular salon inventory checks to ensure sufficient product supply levels were maintained.
  • Tested different products on clients under supervision prior to recommending them for purchase.
  • Offered advice on how to best maintain healthy skin through diet, exercise and lifestyle habits.
  • Greeted customers warmly upon arrival and provided refreshments if requested.
  • Cleaned tools after each use according to established sanitation protocols.
  • Attended continuing education courses in order to stay up-to-date on the latest techniques in the industry.
  • Maintained a clean and orderly workstation while adhering to safety standards.
  • Developed customized treatment plans for each client based on their skin type and desired results.
  • Educated clients on proper at-home care techniques and products to extend the life of their style or color.
  • Adhered strictly to health regulations when performing services such as waxing or threading.
  • Administered chemical services such as perms, relaxers, keratin treatments and hair straightening systems.
  • Provided beauty consultations to clients, determining their individual needs and preferences.
  • Created an inviting atmosphere for all customers by providing friendly customer service.
  • Kept records of all client appointments using computerized scheduling software programs.
  • Maintained a professional appearance at all times while working with clients both inside and outside the salon environment.

Auto Claims Adjuster

Statefarm Insurance
Richardson
11.2022 - 05.2025
  • Evaluated performance metrics regularly; suggested modifications where necessary for increased efficiency.
  • Interpreted policy language for both claimants and insurers in order to resolve disputes over coverage issues.
  • Investigated and documented liability, coverage, and damages related to total loss claims.
  • Determined whether an accident was caused by driver negligence or mechanical failure.
  • Reviewed medical records, police reports and other documents related to claim investigations.
  • Worked collaboratively with team members across multiple departments; identified areas where processes could be improved.
  • Utilized computer systems such as Microsoft Office Suite and specialized software programs used by the company.
  • Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.
  • Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
  • Maintained accurate documentation of all claim activity within designated system.
  • Attended continuing education classes in order to stay abreast of changes in industry standards.
  • Developed relationships with attorneys, experts and vendors in order to ensure prompt service when necessary.
  • Interpreted policy language to determine coverage for insureds under various lines of business.
  • Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
  • Conducted interviews with claimants, witnesses and medical professionals to obtain additional information about the claim.
  • Drafted statement of loss to summarize damages, payments and underlying policy coverage.
  • Prepared detailed reports on investigation findings and claim status for internal use.
  • Coordinated with medical professionals to assess injury claims and determine compensation.
  • Conducted on-site inspections of property damage to assess repair needs and costs.
  • Explained premiums owed to policyholders, agents and underwriters.
  • Worked closely with repair facilities and contractors to ensure quality repairs for policyholders.
  • Utilized claim handling software to document and manage claim files efficiently.

Property Claims Adjuster

Statefarm Insurance
Richardson
11.2022 - 05.2025
  • Organized large volumes of paperwork associated with each claim file.
  • Assessed the value of damaged items based on market trends and depreciation factors.
  • Conducted field investigations, interviews, inspections, and surveys.
  • Investigated property damage claims to determine coverage and liability.
  • Assessed damage to properties.
  • Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
  • Coordinated emergency repair, cleaning companies and contractors to optimize customer claim handling.
  • Traveled to customer sites to evaluate fallen trees, leaking roofs and other issues to create accurate cost estimations.
  • Verified liability extent with reviews of police reports, medical treatment histories and other records.
  • Investigated potentially fraudulent claims with focus on thoroughness, quality, and cost control.
  • Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.

GES OPERATOR

PepsiCo
Duncanville
10.2020 - 09.2022
  • Worked effectively in team environments to make the workplace more productive.
  • Operated equipment and machinery according to safety guidelines.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Transported goods between different departments using material handling equipment.
  • Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
  • Identified damaged or defective products upon receipt and reported them accordingly.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Received incoming shipments, inspected contents, compared against invoices and purchase orders.
  • Picked and packed orders using pick sheets and RF scan guns for accuracy.
  • Trained new employees regarding warehouse procedures and standards.

Education

High School Diploma -

Fossil Ridge Highschool
Fort Worth, TX
05-2014

Skills

  • Client consultations
  • Sanitation protocols
  • Customer service
  • Time management
  • Problem solving
  • Relationship building
  • Physical strength
  • Product knowledge
  • Clear communication
  • Social skills
  • Appointment scheduling
  • Claims investigation
  • Policy interpretation
  • Document management
  • Settlement negotiation

Certification

  • TEXAS COMSETOLOGY OPERATOR LICENSE
  • ALL LINES ADJUSTER LICENSE (TX - RESIDENT LICENSE)

Languages

English
Professional

Timeline

Auto Claims Adjuster

Statefarm Insurance
11.2022 - 05.2025

Property Claims Adjuster

Statefarm Insurance
11.2022 - 05.2025

GES OPERATOR

PepsiCo
10.2020 - 09.2022

Licensed Cosmetologist

Self-employeed
03.2014 - Current

High School Diploma -

Fossil Ridge Highschool

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