Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Stacy

Summary

Strong understanding of mechanical and electronic equipment. Passionate about providing lasting customer satisfaction by delivering quality service and unparalleled support.

Overview

9
9
years of professional experience

Work History

Equipment Rental Specialist

Sunbelt Rentals
12.2023 - Current
  • Draft and finalize equipment rental contracts, ensuring accuracy and compliance with company policies.
  • Cultivate and maintain strong customer relationships to enhance client satisfaction and retention.
  • Assess customer needs to recommend and size appropriate equipment, optimizing operational efficiency.
  • Coordinate and schedule the timely pick-up and delivery of equipment, ensuring seamless logistics and customer service.
  • Provide expert advice and support to customers, addressing inquiries and resolving issues promptly.

Independent Contractor

UMass Memorial Health
11.2022 - 12.2023
  • Coordinated data sources from various systems to support FEMA filing for COVID surge reimbursement
  • Analyzed and reviewed data from various sources to identify and resolve any discrepancies

Prototype Engineer

KEA Technologies
05.2017 - 09.2022
  • Worked on various government projects, including an ambient alcohol detection system.
  • Utilized CAD software to draft brackets and housing for the system, demonstrating strong technical design skills.
  • Served as the head of the additive manufacturing department at KEA, overseeing the use of multi-million-dollar 3D printers to manufacture in-house parts.
  • Successfully generated new business opportunities for the department by conducting strategic cold calls and engaging in face-to-face meetings with potential clients.

Project Specialist

UMass Memorial Medical Center
04.2016 - 05.2017
  • Managed a Telecom project, overseeing 2,000 devices and lines.
  • Utilized smartphone repair experience to develop a cost-saving process for repairing and repurposing devices in the Nursing division.
  • Worked with Nursing leadership to validate active phone lines, resulting in an annual savings of $350,000 (30% of annual telecom spend).
  • Led medical supply inventory management for 43 inpatient units in preparation for a Joint Commission of Hospitals accreditation visit.
  • Removed expired products, presented findings, and made recommendations to management.

Education

Bachelor of Science - Software Engineering

Southern New Hampshire University
Hooksett, NH

High School Diploma -

Sutton High School
Sutton, MA
05.2014

Skills

  • Customer Service
  • Product Promotion
  • Inside and Outside Sales
  • Onsite Product Demonstrations
  • Inventory Control Processes
  • Project Management
  • Contract Management
  • Microsoft Office
  • Problem-Solving Strengths
  • Qualified Lead Generation
  • Wynne
  • VDOS

Timeline

Equipment Rental Specialist

Sunbelt Rentals
12.2023 - Current

Independent Contractor

UMass Memorial Health
11.2022 - 12.2023

Prototype Engineer

KEA Technologies
05.2017 - 09.2022

Project Specialist

UMass Memorial Medical Center
04.2016 - 05.2017

Bachelor of Science - Software Engineering

Southern New Hampshire University

High School Diploma -

Sutton High School

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Tyler Stacy