Dynamic Lead Technician with a proven track record at Bruckner Truck & Equipment, recognized for exceptional diagnostic testing and mechanical troubleshooting skills. Adept at enhancing shop efficiency and customer satisfaction through effective communication and adherence to safety compliance. Committed to excellence, consistently delivering high-quality repairs and optimizing system performance.
Overview
9
9
years of professional experience
Work History
Lead Technician/Evening Shift Supervisor
Bruckner Truck & Equipment
12.2023 - Current
Planned, scheduled, and delegated daily work to team of employees.
Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Service Truck Technician
Bruckner Truck & Equipment
12.2021 - 12.2023
Upheld strict adherence to manufacturer guidelines when repairing vehicles under warranty, ensuring compliance and avoiding potential disputes.
Improved shop efficiency by organizing tools and equipment, ensuring easy access during repair tasks.
Demonstrated expertise in various truck systems such as engines, transmissions, brakes, and suspension components to provide quality service.
Streamlined repair processes through clear documentation of work performed on each vehicle, facilitating seamless handoff between technicians.
Increased customer satisfaction with efficient repairs, accurate diagnoses, and excellent communication skills.
Technician
Bruckner Truck and Equipment
11.2015 - 12.2021
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Optimized system performance thorough testing and analysis.
Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Education
High School Diploma -
Bixby Highschool
Bixby, OK
08-2013
Skills
Testing and repair
Diagnostic testing
Safety compliance
System maintenance
Schematics interpretation
Mechanical troubleshooting
Product testing
Electrical systems
Instrument Calibration
Mechanical aptitude
Timeline
Lead Technician/Evening Shift Supervisor
Bruckner Truck & Equipment
12.2023 - Current
Service Truck Technician
Bruckner Truck & Equipment
12.2021 - 12.2023
Technician
Bruckner Truck and Equipment
11.2015 - 12.2021
High School Diploma -
Bixby Highschool
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