Tyler Starr
Ipswich,MA
Summary
Actively seeking a challenging and collaborative environment where I can serve an organization to the fullest by utilizing my great Research, Customer Service, Sales and Analytical Skills!
Overview
9
9
years of professional experience
Work History
Account Manager & Assistant Underwriter
PMC Insurance Group
04.2023 - 05.2024
- Assisting PMC's retail agents that sat in the midwest and west with any and all healthcare account related requests. Managed 700+ accounts, all workers compensation within the healthcare industry
- Managed account renewal expirations by assessing the policy needs of the insured with my retail agents, and working with our partner carrier's to produce a quote that will renew the account
- Preparing and presenting policy proposals and summaries of insurance to my agents
- Maintaining precise documentation within PMC's CRM of all client communication for compliance purposes
- Facilitating ownership changes for the accounts I oversaw at the policy/carrier level
- Executing Address, DBA, Employee count, job description, class code, additional entity, renewal date, officer exclusions/inclusions, and payroll endorsements to existing policies
- Preparing and submitting audit dispute requests for my agents business owners and facilitating the audit dispute until completion. Assuring that my agents stay on top of their clients to avoid non-complaint audits
- Analyzing prior loss runs and meeting with underwriters at our partner carriers to present why certain loss histories justify increased pricing relief on an account. Obtaining loss runs and mod sheets from NCCI
- Assisting PMC's head underwriter in their newfound Marina workers compensation program by producing renewal quotes for all accounts and analyzing pricing. Maintaining compliance for future audits as we acted as the carrier in this program
Account Manager & Sales Representative
Oxford Global Resources
05.2022 - 01.2023
- Establishing client relationships with industry leaders in the Life Sciences
- Hosting meetings with new clients to present Oxford's range of consulting services and assess what deliverables would be relevant for that clients future life science projects
- Facilitating the procurement, and qualification of necessary senior level talent for Pharmaceutical, Biotech, and Medical device initiatives
- Executing legal documents, and negotiating base rates for our consultants to finalize contract deals
- Working closely with QA, QC, Validation, Engineering, and IT managers providing customer service while Oxford consultants were assisting their organization
- Maintaining communication with consultants to ensure they have the appropriate technology, support, deliverables, and timeframe to see projects to completion for Oxford clients
- Assisting clients in compliance initiatives to reach FDA Approval to future projects
- Establishing new leads in the Life Science industry by intensively analyzing market trends and conducting research on future industry initiatives
Golf Repairman & Sales Associate
PGA Tour Superstore
02.2021 - 04.2022
- Addressed customers club repair needs and carried out the necessary repair work
- Assisted customers in making equipment decisions
- Worked with customers in the Hard Goods department giving them specific club fitting guidance, and scheduling fitting sessions with our PGA professional
- Necessary Cashier Duties/Closing registers
- Led customers in placing online orders & other day to day customer service requests, such as returns/policy
Golf Caddie
Myopia Hunt Club
05.2018 - 08.2020
- Advising members on club selection
- Carrying member equipment
- Performed Raking bunkers/ Replacing Divots
- Holding the flag
- Facilitating proper Course etiquette
- General Grounds keeping tasks
Kitchen Assistant
Five Corners Deli
05.2015 - 08.2017
- Led Kitchen Prep
- Cleaned Dishes when needed
- Bussing/Serving tables
- Meal Prep
- Cleaning Kitchen equipment/Closing Kitchen.
Office Assistant/Volunteer
Hospice of The North Shore
04.2016 - 09.2016
- Executed data entry & Managed the department filing system
- Copying relevant material
- Completing mailings and assisting in Insurance claims
- Word processing where necessary
Education
Bachelor of Business, Communications -
University of New Hampshire
Durham, NH12.2021
Skills
- Account Management
- Digital Marketing
- Research Methods
- Adobe Photoshop
- Excel
- Customer Service
- Digital Data Analytics
- Transcription
- Deal Closure
- Property and Casualty Insurance
Additional Information
I have assisted my past high school football and lacrosse programs by structuring clinics for youth players and attending practices when the coaching staff needs extra assistance. Additionally, I served as a part of the UNH Student Union my Sophomore and Junior year., In the fall of 2020 I pitched policy proposal, in my Intro. To Argumentation course (CMN 504), that outlines waste management at various New England Universities. This research exemplifies my ability to use a procedural outline, in advancing some policy change, and includes useful law, Educational, and Environmental data points to support my position on a relevant matter among college campuses.
Personal Information
Title: Customer Service, Sales & Research Specialist.
Account Management Overview
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Timeline
Account Manager & Assistant Underwriter
PMC Insurance Group
04.2023 - 05.2024
Account Manager & Sales Representative
Oxford Global Resources
05.2022 - 01.2023
Golf Repairman & Sales Associate
PGA Tour Superstore
02.2021 - 04.2022
Golf Caddie
Myopia Hunt Club
05.2018 - 08.2020
Office Assistant/Volunteer
Hospice of The North Shore
04.2016 - 09.2016
Kitchen Assistant
Five Corners Deli
05.2015 - 08.2017
Bachelor of Business, Communications -
University of New Hampshire
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