Spotfire
Tyler Stevens
BI Developer
Rowlett,TX
Summary
Experienced business intelligence professional well-versed in working with Relational Databases and generating Business Intellgence reports. Detail-oriented and systematic with excellent follow-through and a superior work ethic. Excellent communication, project management and problem-solving abilities.
Overview
5
5
Languages
3
3
years of post-secondary education
5
5
years of professional experience
Work History
BI Developer
Technology Service Professionals For Texas Instruments
Richardson, TX
09.2019 - Current
- Tailor complex queries to manipulate data into Views for Spotfire Reporting.
- Construct Information Links, Filters, Calculated columns, buttons, property controls, etc within Sotfire
- Set up CTL, LOG, BAD files on Windows VMs and built SQLLDR scripts to load data from SQL Queries as well as existing csv excel files to ETL into Oracle DB.
- Utilized BCP Sql Server Utility to pull data from other SQL Server DBs/ Excel files.
- Develop a Microsoft Office 2019 report in Spotfire that allowed TI Upper Management to successfully migrate 21,2505/23,000 (93.5%) of clients to Office 2019
- Develop and Collaborate on 30+ different dashboards associated with both Oracle and SSMS.
- Transition 15+ different reports from Splunk source to Spotfire, and also added enhancements to existing reports that were in Splunk.
- Pro-active experience with Spotfire in analysis, design, and development of dashboards.
- Function in an Agile Scrum setting utilizing 2-4 week Sprints to deliver work from dev to testing/prod environments and participate in testing/validating development changes with stakeholders within TI.
- Compiled, maintained and developed database systems for tracking tailored content reports.
- Wrote and optimized SQL statements to assist business intelligence practices.
- Collected, defined and translated user requirements into project designs and implementation plans.
- Collaborated with Software Architect and BA to prepare targeted documentation, specifications and resources to analyze business data.
Application Support Analyst
Clearview Risk, LLC
Dallas, TX
05.2018 - 09.2019
- Provide support to the various layers of Cherwell Application Interface.
- Handle Mass update asset requests via SQL and Cherwell Import Utility Tool.
- Troubleshoot and resolve L2 tickets.
- Communicate with customers in a timely manner and meet SLA requirements, Refined complex business logic into understandable reports for Brokers and Upper Management.
- Produced SQL backups and test databases to test and troubleshoot new applications built by the development team.
- Acted as liaison between App Development and users to provide superior end user support.
- Diagnosed and recommended solutions to company specific application issues which improved user experiences.
- Devised documentation for various applications that was used by end-users throughout the company.
- Created multiple Insurance Dashboards in SSRS and Qlik tracking Revenues, Liabilities, Assets, and various profit ratios.
- Collaborated with developers, analysts and project managers to expedite incident resolutions.
- Performed software application and disaster recovery testing to guarantee business readiness following fail-overs.
Desktop Support Analyst
HKS, Inc
Dallas, TX
05.2017 - 05.2018
- Troubleshot and solved various Hardware related issues resulting in exceptional ticket response times.
- Contributed to the imaging of various laptops and desktops utilizing both UEFI and Legacy.
- Processed profile pictures personally for various members of the company using SharePoint Admin and AD.
- Collaborated with a team of four to assist/deploy computers and workstations.
- Worked with third-party vendors to resolve issues with hardware or software covered by annual maintenance agreements.
Technical Support Agent
Telvista, Verizon FIOS
Irving, TX
12.2016 - 05.2017
- Provided extensive support and expertise to various customers over the phone using the program CoFEE.
- Achieved outstanding customer service through QA by solving customers’ issues in a timely and efficient manner.
- Lead team in 5 Star delivery response surveys from Verizon customers.
Education
Bachelor of Science - Information Technology and Systems
The University of Texas At Dallas
Richardson, TX 01.2015 - 05.2018
Skills
Business Intelligence Analysis
undefinedSoftware
BitBucket
Cherwell
Putty
Oracle
SSMS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Why do we fall? So that we can learn to pick ourselves back up.
Alfred Pennyworth
Timeline
BI Developer
Technology Service Professionals For Texas Instruments
09.2019 - Current
Application Support Analyst
Clearview Risk, LLC
05.2018 - 09.2019
Desktop Support Analyst
HKS, Inc
05.2017 - 05.2018
Technical Support Agent
Telvista, Verizon FIOS
12.2016 - 05.2017
Bachelor of Science - Information Technology and Systems
The University of Texas At Dallas
01.2015 - 05.2018
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