Summary
Work History
Education
Skills
Timeline
Generic

Tyler Stroud

Lady Lake

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 6 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Professional technician with deep expertise in troubleshooting, maintenance, and systems optimization. Strong focus on team collaboration, consistently ensuring seamless operations and adaptability to shifting requirements. Proficient in diagnosing technical issues, implementing effective solutions, and driving continuous improvement. Known for reliability, technical acumen, and results-driven approach. Experienced with leading technical teams to ensure optimal system functionality. Utilizes problem-solving skills to address technical challenges and improve operational efficiency. Track record of effective team management and technical proficiency in troubleshooting and repair. Diligent lead tech with proven ability to lead technical teams in complex projects. Developed and implemented troubleshooting procedures, resulting in increased efficiency and reduced downtime. Demonstrated expertise in problem-solving and team management.

Work History

Lead Technician

USIC Locating Services
01 2020 - Current

lead tech for 3.5 years worked all over lake county some west florida

  • Tested components and systems to evaluate performance and identify concerns.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Implemented, configured, and optimized safety standards.
  • Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
  • Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
  • Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
  • Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
  • Implemented safety protocols to minimize workplace accidents and ensure adherence to industry regulations.
  • Monitored and enforced safety measures to mitigate hazards.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives within the department.
  • Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
  • Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
  • Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Adhered to established policies and standards to safely complete projects.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Reduced equipment downtime, proactively identifying potential failures and implementing preventive measures.
  • Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
  • Developed comprehensive training materials to onboard new technicians, resulting in faster acclimation to role responsibilities.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Worked with diverse types of weather and ground conditions.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Researched and implemented new technologies and equipment.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Checked, repaired and repacked survival equipment to meet specifications.

Landscape Worker

Down To Earth landscaping
01 2019 - 03 2021
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
  • Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Completed timesheets and project reports on time to maintain client files for future reference.
  • Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
  • Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
  • Collaborated with clients to design visually appealing landscapes that met their aesthetic preferences and functional needs.
  • Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
  • Improved plant health through proper pruning, fertilizing, and pest control techniques.
  • Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
  • Prepared planting beds for new installations with proper soil preparation techniques including tilling, amending soil composition if needed, grading surfaces level before planting began.
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Mowed lawns using self-propelled and riding mowers.
  • Landscaped yards by planting flowers, grass, trees, and bushes.
  • Edged and mowed lawns, flowerbeds and landscape features.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Maintained commercial and residential landscapes with comprehensive and diverse team.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Collected and removed debris at job sites.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Cut trees and shrubs to shape and maintain landscape.
  • Removed debris and waste from outdoor areas.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Inspected gardens for pests, weeds and diseases.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.

Foreman

Walsh agriturf
03 2017 - 06 2018
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
  • Checked equipment to determine if maintenance was required.
  • Boosted operational efficiency, redesigning processes to eliminate bottlenecks and streamline tasks.

Delivery Driver

Timberwood Properties
01 2012 - 01 2017
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business.
  • Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Fostered positive working relationships with regular customers.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Parts Runner

Vermeer Manufacturing
01 2017 - 08 2017
  • Improved inventory management by organizing and maintaining parts storage areas.
  • Optimized warehouse organization for efficient part retrieval, reducing time spent searching for items.
  • Pulled parts off store shelves to fill customer orders.
  • Checked parts computer for stock items and initiated special orders.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Education

Diploma -

Leesburg high school
2012

Skills

  • Team Training
  • Troubleshooting
  • Commercial construction
  • Production Scheduling
  • Residential construction
  • Performance improvement
  • Issue Analysis
  • Mechanical Knowledge
  • Project Management
  • Customer Relations
  • Diagnostics and troubleshooting
  • Equipment calibration
  • Safety Equipment

Timeline

Lead Technician

USIC Locating Services
01 2020 - Current

Landscape Worker

Down To Earth landscaping
01 2019 - 03 2021

Foreman

Walsh agriturf
03 2017 - 06 2018

Delivery Driver

Timberwood Properties
01 2012 - 01 2017

Parts Runner

Vermeer Manufacturing
01 2017 - 08 2017

Diploma -

Leesburg high school