Tyler Surrency
Sarasota
Summary
Results-driven Retail Professional with expertise in customer service and transaction management. Proficient in problem-solving within benefits policies and ensuring customer satisfaction. Experienced Installation Professional focused on delivering reliable services while adhering to safety standards and quality. Committed to teamwork and adapting to dynamic project requirements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Septic Installer
Abbotts Construction Services Inc
04.2023 - 11.2025
- Ensured compliance with safety standards during septic tank installations.
- Achieved project specifications by installing residential and commercial fixtures effectively.
- Maintained high safety and precision levels while operating power tools and equipment.
- Trained new hires on installation techniques and safety, promoting teamwork and compliance.
- Prepared installation by laying out materials and system components efficiently.
- Operated machinery and tools in strict accordance with safety guidelines.
OPS Technician II
State of Florida Department of Agriculture
11.2022 - 04.2023
- Inspected citrus and orange groves for potential diseases and illnesses
- Cleaned and maintained equipment used for inspections, ex.. Side by sides..
- Operated a company truck and maintained and cleaned daily.
- Handled technology on a daily basis in order to complete said routes for the day.
Cashier
CITGO
08.2022 - 11.2022
- Enhanced transaction efficiency through effective POS system usage.
- Ensured cash drawer accuracy by balancing daily sales reports consistently.
- Resolved customer inquiries promptly, delivering excellent service and support.
- Streamlined inventory management by restocking shelves and organizing merchandise efficiently.
Table Busser
Streamsong Resort
06.2021 - 01.2022
- Enhanced guest experience by efficiently clearing tables and maintaining cleanliness.
- Supported servers by promptly delivering utensils and glassware during peak times.
- Organized dining area, ensuring supplies were stocked and readily accessible for use.
- Coordinated with kitchen staff to expedite food service and streamline workflow.
- Trained new bussers on effective table clearing and restaurant procedures.
- Monitored dining space, responding swiftly to guest requests and needs.
SCO/Cashier
Walmart
08.2020 - 12.2020
- Enhanced customer satisfaction by assisting with self-checkout and cashiering.
- Greeted customers warmly and addressed their needs in a timely manner.
- Resolved customer issues swiftly, ensuring positive shopping experiences for all.
- Trained new employees on register procedures and effective customer service techniques.
- Collaborated with team to streamline checkout processes and improve efficiency.
- Maintained cash drawer accuracy, ensuring balanced transactions throughout shifts.
Education
GED -
08-2020
Skills
- Pipe installation
- Leadership
- Heavy lifting
- Sales
- Money handling
- Retail sales
- Cash register
- Counseling
- Septic construction
- Mental Health
- POS
- Construction
- Customer service
- Cash handling
- Basic math
- English
- Communication skills
- Driving
- Retail math
- Computer skills
- Hand tools
- Guest services
- Power tools
- Car wash
- Substance Abuse
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
- Following safety practices
- Customer satisfaction
- Equipment installation
- Pre-installation site prep
- Equipment operation
- Customer relations
- Troubleshooting and testing
- Worksite preparation
- Worksite safety and maintenance
- Quality checks
- Professional appearance
- Safety procedures
- Hand-eye coordination
- Residential construction
- System repairs
- Plumbing
Accomplishments
Throughout the entirety of my employment with Abbott's Construction Services, I helped install well over 100+ systems ranging mostly from residential homes and some of the others being commercial installations. I assisted in installing septic tanks, drain fields, and occasionally grease trap systems as well. I also helped repair existing systems such as only replacing a septic tank and connecting it back into a pre-existing drain field or vice versa.
Certification
Driver's License
Languages
English
Native or Bilingual
Timeline
Septic Installer - Abbotts Construction Services Inc
04.2023 - 11.2025
OPS Technician II - State of Florida Department of Agriculture
11.2022 - 04.2023
Cashier - CITGO
08.2022 - 11.2022
Table Busser - Streamsong Resort
06.2021 - 01.2022
SCO/Cashier - Walmart
08.2020 - 12.2020
Hardee Senior High School - GED,