Tyler Switzer
Crown Point,Indiana
Summary
Dynamic and results-driven professional with over 10 years of experience in project management, sales, and heavy equipment operations. Expert in delivering multimillion-dollar projects, optimizing costs, and forging strategic partnerships. Proven leader skilled in stakeholder engagement, process innovation, consistently driving operational excellence and client satisfaction in high-stakes construction and industrial environments.
Overview
11
11
years of professional experience
Work History
Project Manager
Stevenson Crane Service
02.2024 - Current
- Spearheaded a $7M+ data center project in first year, securing contracts through strategic client engagement and precise project execution.
- Developed a custom Excel-based cost-tracking system to monitor expenses, identify change order needs, and align costs with client expectations.
- Pioneered new pricing structures and strategies as Aerial Lift Manager, increasing market share in NWI/Chicagoland.
- Designed crane layouts using 3D Lift Plan and manual drafting, optimizing lift configurations.
- Strengthened stakeholder relationships with clients and contractors, fostering trust.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, availability, and alignment with organizational goals.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Territory Account Manager
Equipment Share
04.2023 - 07.2023
- Drove organic growth in Milwaukee/Madison markets, achieving $200K monthly rental revenue through 20 daily client engagements and strategic market analysis.
- Secured 5 new accounts monthly with an 80% conversion rate, expanding Book of Business while maintaining exceptional client satisfaction.
- Demonstrated leadership by independently building client pipelines, aligning rental solutions with customer needs, and laying groundwork for long-term partnerships.
Project Specialist
Herc Rentals Inc.
06.2018 - 02.2023
- Led industrial accounts near Lake Michigan, growing revenue by 65% from $9M in 2021 to $14.9M YoY through strategic account management and innovative sales tactics.
- Managed a $5M+ account and oversaw an on-site branch with 3 road mechanics, 2 shop mechanics, and 2 truck drivers, improving operational excellence.
- Developed tailored equipment solutions, including manlifts and generators, increasing client adoption by 30% and driving $2M in additional annual revenue.
- Retained and expanded 71 active accounts, including US Steel Corp and Cleveland Cliffs, achieving a 97% retention rate through proactive onsite visits and relationship management.
- Ranked among top 5 salespeople company-wide for 3 years, expanding accounts by 42% on average ($13M to $22M OEC) through targeted client engagement.
- Balanced 80/20 focus on account management and new business development, leveraging technical expertise to specify equipment and resolve complex client challenges.
Account Specialist
Fastenal
10.2014 - 05.2018
- Boosted monthly sales by 72%, managing multiple $1M+ accounts and earning #1 salesperson status in the North Central Region through strategic relationship building.
- Diversified product offerings from fasteners to lifting, rigging, pipe fittings, and janitorial supplies, achieving a 56% profit margin via optimized pricing strategies.
- Managed a Book of Business of 70 clients weekly.
- Experience in Oracle Software to streamline accounting and purchasing processes for operational efficiency.
- Sourced solutions to custom manufacture bolts and fasteners in various styles and materials, meeting precise customer specifications and enhancing client satisfaction.
Education
No Degree - Computer Science
IVY Tech - Community College
Valparaiso, IN05-2015
High School Diploma -
Michigan City High School
Michigan City06-2013
Skills
- Goals and Performance
- Project Management
- Strategic Account Development
- Client Relationship Management
- Process Innovation
- Sales Expertise
- Customer Service
- Product and Service Knowledge
Accomplishments
- Action Selling Certification - Herc Rentals (2021)
- Highest Revenue Representative in North Central Region 2021, 2022 & 2023 - Herc Rentals
- #4 Top Revenue Representative company-wide - Herc Rentals
- #1 Sales Representative in the North Central Region - Fastenal (2017)
Timeline
Project Manager
Stevenson Crane Service
02.2024 - Current
Territory Account Manager
Equipment Share
04.2023 - 07.2023
Project Specialist
Herc Rentals Inc.
06.2018 - 02.2023
Account Specialist
Fastenal
10.2014 - 05.2018
No Degree - Computer Science
IVY Tech - Community College
High School Diploma -
Michigan City High School
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