Tyler Tassin
Pineville,LA
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
10
10
years of professional experience
Work History
Warehouse Forklift Operator
Manpower
Pineville, LA
06.2024 - Current
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Ensured all safety protocols were followed while operating the forklift.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Organized items according to size, type, style, color, or product code.
- Operated manual pallet jacks to move material around the warehouse.
- Inspected material handling equipment for defects prior to use.
- Utilized radio frequency scanners for tracking material movement throughout the warehouse.
- Cleaned up spills or debris in work areas immediately following an incident.
- Reported any issues or discrepancies regarding product quantity or quality to supervisors immediately.
- Collaborated with team members to complete tasks efficiently and accurately.
- Operated forklift to transport goods throughout warehouse.
- Organized warehouse and arranged items following procedures and safety rules.
- Stored material by moving to appropriate area in warehouse.
- Completed daily logs for recordkeeping.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Transported material to correct locations and documented inventory changes.
- Maintained yard appearance, keeping ground clean and clear.
Customer Service Sales Representative
Auto Zone Auto Parts
Pineville, LA
09.2023 - 05.2024
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Provided accurate information about products and services.
- Resolved customer service issues in a timely manner.
- Followed up on customer inquiries not immediately resolved.
- Identified potential opportunities to upsell products or services.
- Assisted customers with navigating website for product selection purposes.
- Suggested additional products or services that may benefit the customer's needs.
- Educated customers on product features and benefits.
- Entered, updated and maintained comprehensive and up-to-date customer information in CRM database.
- Listened to customer needs to identify and recommend best products and services.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Operated register, handled cash and processed credit card transactions.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
Production Technician
Plastipak Packaging Inc.
Pineville, LA
01.2021 - 04.2023
- Assisted in the set-up and operation of production equipment.
- Performed quality control checks on products to ensure compliance with standards.
- Monitored production processes, identified problems, and took corrective action when necessary.
- Adjusted machine settings to complete tasks accurately according to specifications.
- Maintained a clean and safe work environment by adhering to all safety regulations.
- Reported any nonconformities or discrepancies in product quality to supervisors.
- Conducted routine maintenance on production machinery and equipment.
- Ensured that all materials used met required standards before use in production operations.
- Verified accuracy of finished goods prior to shipment from the facility.
- Recorded daily production data into an electronic database system for tracking purposes.
- Communicated regularly with team members regarding progress and updates on tasks assigned.
- Adhered strictly to established policies, procedures, protocols and safety guidelines at all times.
- Documented production logs by entering data into computer system.
- Inspected machinery and equipment to quickly diagnose malfunctions.
- Maintained machines by performing inspections and troubleshooting problems with equipment.
- Minimized damage and repair costs through careful management and preventive maintenance.
- Safely operated forklift to transport materials around facility.
- Calibrated and adjusted equipment using calipers, micrometers, height gauges, protractors and ring gauges.
- Utilized computer systems and software to monitor production progress and track equipment performance.
- Operated and maintained production equipment to ensure efficient workflow and meet production targets.
- Conducted routine inspections and maintenance on machinery to prevent downtime and prolong equipment life.
- Adhered to safety protocols and regulations to ensure a safe working environment for all employees.
- Adhered to regulations and procedures for health, safety and environmental compliance.
Server
Logan's Roadhouse
Alexandria, LA
02.2019 - 10.2020
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Car Hop
Sonics Drive In
Pineville, LA
02.2017 - 01.2019
- Greeted and welcomed customers as they arrived at the drive-in window.
- Prepared drinks, condiments, and food items according to restaurant standards.
- Operated cash register accurately and efficiently to process customer payments.
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Maintained cleanliness of dining area by wiping down surfaces and removing trash from tables between guests.
- Inspected kitchen equipment for proper functioning prior to use.
- Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
- Followed all safety protocols when preparing food items including proper temperature control techniques.
- Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
- Ensured that all products were prepared in accordance with established recipes while meeting quality standards set forth by management team.
- Stored food items properly according to health regulations such as date coding perishable goods before placing them into storage containers.
- Adhered to company policies regarding dress code, attendance requirements, break times.
- Completed orders by making specialty shakes and ice cream desserts.
- Took orders, prepared foods and processed payments in full-service establishment.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Kept customer and food preparation areas clean and well-organized.
- Verified orders and bagged items for easy transport.
- Informed customers of regular deals or monthly specials to upsell orders.
- Delivered food promptly to meet quality and service standards.
- Completed opening, closing and shift change tasks by following company guidelines.
- Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
- Answered product and order questions accurately and professionally.
- Maintained knowledge of new offerings and upsold promotional items and specials.
Cashier
Popeyes Chicken
Pineville, LA
03.2015 - 01.2017
- Greeted customers and provided friendly customer service.
- Processed payments, gave change and issued receipts for orders.
- Operated cash registers, credit card machines and other related equipment accurately.
- Maintained cleanliness of work area throughout shift.
- Organized order taking station to ensure efficient workflow.
- Inspected orders to make sure they were accurate before handing them to customers.
- Answered customer inquiries regarding menu items, prices, promotions and special offers.
- Assisted in preparing food items such as sandwiches or salads when necessary.
- Handled customer complaints in a professional manner while following company policies and procedures.
- Adhered to all food safety regulations including proper storage of products and temperature control guidelines.
- Rotated stock to ensure freshness of products.
- Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
- Verified that all required documents were filled out correctly prior to closing register at the end of each shift.
- Ensured compliance with health codes by adhering to hygiene standards during preparation of food items.
- Replenished condiments, napkins, utensils and other necessary items during shifts.
- Kept customer and food preparation areas clean and well-organized.
- Reviewed contents on food trays to check complete order.
- Verified orders and bagged items for easy transport.
- Accurately made change for cash transactions.
- Mastered point-of-service computer system for automated order taking.
- Greeted customers promptly and responded to questions.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Counted and balanced cashier drawers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
Pineville Highschool
Pineville, La05-2017
Skills
- Shipment Receiving
- Pallet building
- Materials Handling
- Cardboard baling
- Truck loading and unloading
- Safe forklift operation
- Pallet Jack Operation
- OSHA training
- Warehouse Safety
- Safety Protocols
- Heavy Lifting
- Forklift Operation
- Equipment Maintenance
- Warehouse Organization
References
References available upon request.
Timeline
Warehouse Forklift Operator
Manpower
06.2024 - Current
Customer Service Sales Representative
Auto Zone Auto Parts
09.2023 - 05.2024
Production Technician
Plastipak Packaging Inc.
01.2021 - 04.2023
Server
Logan's Roadhouse
02.2019 - 10.2020
Car Hop
Sonics Drive In
02.2017 - 01.2019
Cashier
Popeyes Chicken
03.2015 - 01.2017
High School Diploma -
Pineville Highschool
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