Tyler Taylor
Middletown,Connecticut
Summary
Dynamic professional with a proven track record at Dollar Tree, enhancing store performance and customer satisfaction through meticulous attention to detail and robust customer service skills. Expert in HIPAA-compliant insurance verification and claims processing, significantly reducing workplace accidents. Achieved a high level of productivity by mentoring staff and streamlining operations.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
11.2006 - 10.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Insurance Verification Coordinator
Numotion
03.2014 - Current
- Verified client information by analyzing existing evidence on file.
- Determined appropriateness of payers to protect organization and minimize risk.
- Kept informed of changes in insurance regulations and policies, ensuring that all verification procedures remained compliant and up to date.
- Maintained compliance with HIPAA regulations while handling sensitive patient information during the verification process.
- Updated patient records with accurate, current insurance policy information.
- Trained new staff on current, correct insurance verification procedures.
Warehouse Technician II
Numotion
07.2008 - Current
- Adhered to safety guidelines consistently, reducing workplace accidents significantly.
- Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
- Collaborated with team members to achieve daily targets and maintain a high level of productivity.
- Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
- Pulled and packed shipments to prepare for UPS, FedEx and freight pickup.
- Assisted in the training of new employees, sharing expertise on best practices and safety procedures.
- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
- Prepared bills of lading, work orders and shipping orders to appropriately route materials.
Education
No Degree - Film And Video Production
Middlesex Community College
Middletown, CT08-2020
High School Diploma -
New Britain High School
New Britain, CT06-2008
Skills
- Customer service experience
- HIPAA compliance
- Claims processing
- Insurance verification
- Customer service
- Attention to detail
- Patient communication
- Accuracy and precision
- Skilled in Microsoft Office
Timeline
Insurance Verification Coordinator
Numotion
03.2014 - Current
Warehouse Technician II
Numotion
07.2008 - Current
Assistant Store Manager
Dollar Tree
11.2006 - 10.2016
No Degree - Film And Video Production
Middlesex Community College
High School Diploma -
New Britain High School
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