TYLER TESTERMAN
Kingsland,Georgia
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Missile Material Handler Sr.
Lockheed Martin
08.2022 - Current
- Managed warehouse receiving, storing and shipping.
- Observed inventory allocation to maintain material needs and production deadlines.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Managed movement of materials and product through production.
- Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
IT Support Specialist
Black Owl Prints
10.2021 - Current
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Used ticketing systems to manage and process support actions and requests.
- Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency.
- Developed custom scripts and tools to automate routine cybersecurity tasks, increasing overall operational efficiency.
- Reduced IT support tickets by proactively addressing common issues and providing user training.
Supply Technician
IAP World Services
08.2021 - 10.2022
- Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
- Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
- Trained junior staff members in proper supply chain practices, enhancing their knowledge base and skill set for greater contributions to the team''s success.
- Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
Material Coordinator Manager
KBR Inc
11.2019 - 02.2021
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Warehouse/Logistics Specialist
PAE
06.2019 - 10.2019
- Managed domestic and overseas import-export, operations
- Drive Government Operated Vehicles such as armored vehicles, box trucks, and 40-foot tractor trailers
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
Electronics Technician
Kimball Electronics
02.2019 - 05.2019
- Reviewed and interpreted technical documents, including service manuals, specifications, wiring diagrams and blueprints
- Assembled electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
- Used diagnostic and testing processes in collaboration with product engineers to identify, define and solve development issues.
- Assembled electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments.
Motor Transport Operator
Kentucky National Guard
03.2011 - 03.2019
- Responded to emergencies with speed, efficiency.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Inspected vehicles and completed daily maintenance actions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Material Coordinator
Apex Systems LLC
10.2018 - 02.2019
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Managed receiving operations and proper storage of incoming materials.
- Adhered to all safety protocols and standards when operating equipment such as overhead cranes and forklifts.
Materials Coordinator Manager
KBRwyle
02.2017 - 10.2018
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Engineer Technician
SAIC, Crane
12.2016 - 01.2017
- Enhanced real-world system operation by standardizing production and field installation processes
- Completed in-depth performance tests of parts and systems undergoing
- Reviewed engineering design proposals and completed drawings to determine feasibility of each plan and assess conformance with both safety and sound engineering practices standards.
Warehouse Specialist
Patricio Enterprises
08.2014 - 12.2016
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
- Checked packages and merchandise for damage and quickly notified vendors to request replacements
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Loaded and unloaded items from and to shipping containers and vessels.
- Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
Education
Associate of Science - Information Technology And Cyber Security
Vincennes University
12.2024
HIGH SCHOOL DIPLOMA - Military Science
Kenton County Success Academy
Independence, KY06.2012
Skills
- Incident Response
- Network Security
- SIEM management
- Software Installation
- Virtualization Technologies
- Help Desk Experience
- Strategic leadership
- Team Collaboration and Leadership
Certification
CompTIA Security+
CompTIA A+
CompTIA ITF+
ICS2 Certified Cybersecurity
Timeline
Missile Material Handler Sr.
Lockheed Martin
08.2022 - Current
IT Support Specialist
Black Owl Prints
10.2021 - Current
Supply Technician
IAP World Services
08.2021 - 10.2022
Material Coordinator Manager
KBR Inc
11.2019 - 02.2021
Warehouse/Logistics Specialist
PAE
06.2019 - 10.2019
Electronics Technician
Kimball Electronics
02.2019 - 05.2019
Material Coordinator
Apex Systems LLC
10.2018 - 02.2019
Materials Coordinator Manager
KBRwyle
02.2017 - 10.2018
Engineer Technician
SAIC, Crane
12.2016 - 01.2017
Warehouse Specialist
Patricio Enterprises
08.2014 - 12.2016
Motor Transport Operator
Kentucky National Guard
03.2011 - 03.2019
Associate of Science - Information Technology And Cyber Security
Vincennes University
HIGH SCHOOL DIPLOMA - Military Science
Kenton County Success Academy
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