TYLER TESTERMAN
Kingsland,Georgia
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Missile Material Handler Sr.
Lockheed Martin
Kingsland, GA
08.2022 - Current
- Managed warehouse receiving, storing and shipping.
- Observed inventory allocation to maintain material needs and production deadlines.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Managed movement of materials and product through production.
- Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
IT Support Specialist
Black Owl Prints
Kingsland, GA
10.2021 - Current
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Used ticketing systems to manage and process support actions and requests.
- Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency.
- Developed custom scripts and tools to automate routine cybersecurity tasks, increasing overall operational efficiency.
- Reduced IT support tickets by proactively addressing common issues and providing user training.
Supply Technician
IAP World Services
Jacksonville, FL
08.2021 - 10.2022
- Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
- Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
- Trained junior staff members in proper supply chain practices, enhancing their knowledge base and skill set for greater contributions to the team''s success.
- Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
Material Coordinator Manager
KBR Inc
Crane, IN
11.2019 - 02.2021
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Warehouse/Logistics Specialist
PAE
Frankfurt, Germany, Germany
06.2019 - 10.2019
- Managed domestic and overseas import-export, operations
- Drive Government Operated Vehicles such as armored vehicles, box trucks, and 40-foot tractor trailers
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
Electronics Technician
Kimball Electronics
Jasper, IN
02.2019 - 05.2019
- Reviewed and interpreted technical documents, including service manuals, specifications, wiring diagrams and blueprints
- Assembled electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
- Used diagnostic and testing processes in collaboration with product engineers to identify, define and solve development issues.
- Assembled electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments.
Motor Transport Operator
Kentucky National Guard
Hebron, KY
03.2011 - 03.2019
- Responded to emergencies with speed, efficiency.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Inspected vehicles and completed daily maintenance actions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Material Coordinator
Apex Systems LLC
Crane, IN
10.2018 - 02.2019
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Managed receiving operations and proper storage of incoming materials.
- Adhered to all safety protocols and standards when operating equipment such as overhead cranes and forklifts.
Materials Coordinator Manager
KBRwyle
Crane, IN
02.2017 - 10.2018
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Engineer Technician
SAIC, Crane
Crane , IN
12.2016 - 01.2017
- Enhanced real-world system operation by standardizing production and field installation processes
- Completed in-depth performance tests of parts and systems undergoing
- Reviewed engineering design proposals and completed drawings to determine feasibility of each plan and assess conformance with both safety and sound engineering practices standards.
Warehouse Specialist
Patricio Enterprises
Crane, Indiana
08.2014 - 12.2016
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
- Checked packages and merchandise for damage and quickly notified vendors to request replacements
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Loaded and unloaded items from and to shipping containers and vessels.
- Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
Education
Associate of Science - Information Technology And Cyber Security
Vincennes University
12.2024
HIGH SCHOOL DIPLOMA - Military Science
Kenton County Success Academy
Independence, KY06.2012
Skills
- Incident Response
- Network Security
- SIEM management
- Software Installation
- Virtualization Technologies
- Help Desk Experience
- Strategic leadership
- Team Collaboration and Leadership
Certification
CompTIA Security+
CompTIA A+
CompTIA ITF+
ICS2 Certified Cybersecurity
Timeline
Missile Material Handler Sr.
Lockheed Martin
08.2022 - Current
IT Support Specialist
Black Owl Prints
10.2021 - Current
Supply Technician
IAP World Services
08.2021 - 10.2022
Material Coordinator Manager
KBR Inc
11.2019 - 02.2021
Warehouse/Logistics Specialist
PAE
06.2019 - 10.2019
Electronics Technician
Kimball Electronics
02.2019 - 05.2019
Material Coordinator
Apex Systems LLC
10.2018 - 02.2019
Materials Coordinator Manager
KBRwyle
02.2017 - 10.2018
Engineer Technician
SAIC, Crane
12.2016 - 01.2017
Warehouse Specialist
Patricio Enterprises
08.2014 - 12.2016
Motor Transport Operator
Kentucky National Guard
03.2011 - 03.2019
Associate of Science - Information Technology And Cyber Security
Vincennes University
HIGH SCHOOL DIPLOMA - Military Science
Kenton County Success Academy