Tyler Thomas
Knoxville
Summary
Property Manager with over 3 years of progressive experience in real estate and property management, adept at driving significant revenue growth and ensuring high tenant satisfaction through proactive management strategies. Possesses a robust skill set including communication, contract negotiation, customer service, and marketing, complemented by a proven track record of reducing repair times and boosting occupancy rates. Eager to leverage these skills in a dynamic new role, focusing on delivering exceptional results and fostering strong tenant relationships.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
SW Rentals
Knoxville, TN
07.2024 - Current
- Manage a portfolio of residential rental properties, overseeing leasing, tenant relations, and owner communication
- Maintain high occupancy rates by coordinating marketing, pricing, and tenant placement strategies
- Screen and qualify applicants based on credit, income, and rental history requirements
- Draft and execute lease agreements in compliance with Tennessee landlord-tenant laws
- Handle tenant communications, including maintenance requests, lease renewals, and conflict resolution
- Conduct property inspections to ensure lease compliance and property condition standards
- Prepare and deliver monthly owner statements, including detailed income, expenses, and reconciliations
- Utilize property management software (Buildium) to track financials, maintenance, and tenant communication
Real Estate Agent
United Real Estate Solutions
Knoxville, TN
07.2021 - Current
- Represent buyers and sellers in residential transactions, guiding clients from initial consultation through closing
- Conduct market analysis to price homes competitively and advise clients on current market conditions
- Negotiate purchase agreements, repair requests, and contract terms to secure favorable outcomes for clients
- Generate and convert leads through social media, online platforms, and direct outreach
- Coordinate showings, open houses, and property tours to drive buyer interest and activity
- Collaborate with lenders, title companies, and inspectors to ensure smooth and timely closings
- Prepare and present offers, counteroffers, and addenda in compliance with Tennessee real estate regulations
- Build and maintain client relationships, resulting in repeat business and referrals
Property Manager
Woody Creek Realty
Knoxville, TN
02.2024 - 07.2024
- Directed property management operations for 274 units to uphold lease agreements and facilitate prompt rent collection.
- Implemented and upheld community standards by actively monitoring and enforcing HOA regulations.
- Enhanced tenant satisfaction through proactive and efficient resolution of concerns and challenges.
- Implemented maintenance schedules aimed at minimizing repair times and improving tenant satisfaction.
- Conducted thorough assessments of tenant circumstances to support conflict prevention through informed decision-making.
- Managed tenant communications to ensure timely responses to inquiries and effective issue resolution.
- Developed and implemented training programs to enhance junior staff skills in property management and customer service.
General Manager
Subway
Knoxville, TN
05.2023 - 01.2024
- Led revitalization efforts for struggling subway branch to enhance operational efficiency and drive annual revenue increase.
- Implemented strategic cost control initiatives to optimize food and labor expenditures.
- Implemented comprehensive recruitment and training programs aimed at enhancing overall team effectiveness.
- Directed weekly inventory assessments and facilitated truck orders to support efficient supply chain operations.
- Created efficient staff scheduling systems to ensure seamless operations while accommodating employee preferences.
Education
High school diploma -
West High School
Knoxville, TN05-2021
Skills
- Time management (Experienced)
- Leadership (Expert)
- Communication skills (Expert)
- Property Leasing (Experienced)
- Contract Negotiation (Experienced)
- Negotiation (Experienced)
- Sales (Experienced)
- Property Management
- Quick learner
- Marketing
- Organizational skills
- Customer service
- Shift management
- Recruiting
Timeline
Assistant Property Manager
SW Rentals
07.2024 - Current
Property Manager
Woody Creek Realty
02.2024 - 07.2024
General Manager
Subway
05.2023 - 01.2024
Real Estate Agent
United Real Estate Solutions
07.2021 - Current
High school diploma -
West High School