Tyler Thompson
Los Angeles,CA
Summary
My objective is to utilize my excellent communication, customer service skills, and work ethic to increase stability and sales in any professional and social environment. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
7
7
years of professional experience
Work History
Food Service Manager
Hot And Cool Cafe
08.2020 - 06.2022
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
- Cultivated an inclusive atmosphere that fostered collaboration between diverse team members within the kitchen space.
- Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
- Oversaw training of more than four team members.
Courtesy Clerk
Albertsons
06.2018 - 10.2020
- Provide exceptional customer service to consumers
- Process cash and credit transactions
- Apply reasoning and mathematical skills to fix register errors
- Handled customer complaints and concerns.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
Infant Caregiver
Cheryl's Family Daycare
05.2015 - 06.2020
- Promoted child health, safety, and learning
- Assisted children with eating, toileting, and monitoring during nap-time
- Ensured children's safety and health by keeping the classroom clean and closely monitoring all children
- Maintained open communication with parents
- Read to the children and encouraged a positive learning environment.
- Promoted a safe and nurturing environment for infants, ensuring their physical, emotional, and social needs were met.
Food Server
Hopdoddy Burger Bar
07.2019 - 02.2020
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
Team Crew Member
McDonald's
06.2017 - 03.2018
- Provided excellent customer service to consumers
- Handled cash and credit transactions
- Provided excellent food and customer service
- Cultivated strong brand relationships through upsells and repeat customers
- Performed well in fast paced environment.
- Enhanced team productivity by streamlining workflows and improving communication among crew members.
Education
Kinesiology -
El Camino College
Torrance, CAAssociate of Arts - Psychology
West Los Angeles College
Culver City, CA06.2025
Honors Diploma -
Susan Miller Dorsey Senior High School
Los Angeles, CA01.2014
Skills
- Enthusiastic Attitude with problem solving etiquette
- Clear verbal communication
- Outgoing team player
- Fast learner paying attention to detail
- Handling Money and POS systems
- Work Planning and Prioritization
- Reliable and Responsible
References
References available upon request
Timeline
Food Service Manager
Hot And Cool Cafe
08.2020 - 06.2022
Food Server
Hopdoddy Burger Bar
07.2019 - 02.2020
Courtesy Clerk
Albertsons
06.2018 - 10.2020
Team Crew Member
McDonald's
06.2017 - 03.2018
Infant Caregiver
Cheryl's Family Daycare
05.2015 - 06.2020
Kinesiology -
El Camino College
Associate of Arts - Psychology
West Los Angeles College
Honors Diploma -
Susan Miller Dorsey Senior High School
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