An organizer and problem-solver with the ability to lead and be part of a team. Currently looking for an opportunity to utilize my leadership and interpersonal skills to obtain a position in management using my data analyst skills. Eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Transportation Specialist
Finish Line Corporate
Indianapolis
01.2023 - Current
This position assists the Transportation Supervisor and is responsible for coordinating logistics, transportation, and supply chain activities for inbound transportation
Provides analysis of transportation costs and utilizes that information to ensure cost effective on-time delivery to the customer
This individual should effectively exhibit JD Finish Line's core values of Customer, People, Winning, Community, and Financial.
Coordinated and managed daily transportation operations to ensure efficient delivery of goods.
Developed and implemented plans to reduce costs associated with transportation processes.
Analyzed current routing systems and identified areas for improvement in delivery methods, times, and routes.
Maintained records of shipping documents including invoices, bills of lading, manifests.
Negotiated contracts with carriers to secure the most cost-effective rates while maintaining quality service standards.
Identified operational problems that impacted timely deliveries or increased costs and proposed solutions accordingly.
Scheduled maintenance appointments for all vehicles used in the transportation process.
Organized delivery schedules and provided customers with timely updates.
Retail Warehouse Associate
Best Buy
Carmel, IN
05.2023 - Current
Received and inspected incoming shipments for accuracy and condition of products.
Assisted in loading and unloading trucks with merchandise while adhering to safety regulations.
Performed daily maintenance on equipment such as forklifts, pallet jacks.
Tracked product movement using computer systems or manual records.
Cleaned the warehouse regularly by sweeping, mopping, dusting.
Checked outgoing shipments against invoices or packing lists for accuracy.
Maintained accurate inventory levels through cycle counts and physical inventories.
Transportation Specialist
Finish Line Fall Internship [Corporate Internship]
Indianapolis
09.2022
Worked with carriers, freight forwarders, customs brokers, inventory control, and supply chain ops on inbound flow of merchandise to meet NDC dates
Assisted with carrier RFQ, onboarding, SOP documentation, system integration coordination, and yard management
Partnered with transportation, supply chain ops, real estate, and procurement teams to improve/automate processes and procedures
Created and utilized reporting tools for carrier assessment: monitoring on-time performance, costs, claims ratio, and other operational needs
Worked cross-functionally, understanding business needs, to make customer focused, cost effective decisions
Led freight auditor process improvement
Maintained SOPs on supply chain shared drive
Made independent, sound decisions that support the business initiatives and goals
Supported and fostered distribution center(s) diverse culture and employee engagement initiatives
Provided a high degree of customer service, always exceeding expectations
Additional duties and projects as required.
Store/Manager/Assistant Manager/Sales Associate
Finish Line
Annapolis, Salisbury, MD; Williamsburg, Chesapeake, Springfield, VA, Annapolis, MD
05.2016 - 01.2023
Ensured high levels of customer satisfaction through excellent service
Dealt with all issues that arise from staff or customers (complaints, grievances, etc.) to resolve in an equitable solution
Maintained outstanding store condition and visual merchandising standards utilizing training received from attending the JD Sports Academy
Completed store administration and ensured compliance by following loss prevention policies and procedures
Consistently met sales goals by training, motivating, mentoring, and providing feedback to sales staff
Tracked inventory and customer needs by reporting buying trends and customer needs through reporting tools
Responsible for staffing levels to ensure coverage during store hours
Maintained store financial records by creating and dropping off deposit
Participated in weekly district management team meetings.
Education
Logistics
JD Finish Line Corporate Academy
Indianapolis, IN
09-2022
Retail Management
JD Finish Line Academy
Indianapolis, IN
11-2019
General Studies
Old Dominion University
Norfolk, VA
01-2019
General Studies
Thomas Nelson Community College
Williamsburg, VA
01-2019
Skills
Customer service
Oral Communication
Problem solving
Writing
Teamwork
Transportation Planning
Warehouse Management
Cost Analysis
Invoice Verification & Creation
Purchase orders validation
Negotiating rates
Organizational Awareness
Shipment consolidations planning
Forklift Certified
Attention to Detail
Logistics network analysis
Data Entry
Proficient in Microsoft Word, PowerPoint and Excel
Oracle
SQL
Problem Solving
Computer Experience
Proficient in Microsoft Office Suite and social media (Facebook, Twitter, Instagram, Snapchat, and Tumblr)
Accomplishments
Trainee Management Academy Award
2022 Fall Internship Program Certification
JD Finish Line Academic Certificate of Completion 2023 (Learning & Development)
References
References available upon request.
Timeline
Retail Warehouse Associate
Best Buy
05.2023 - Current
Transportation Specialist
Finish Line Corporate
01.2023 - Current
Transportation Specialist
Finish Line Fall Internship [Corporate Internship]