Tyler W. Thornton
Manchester,TN
Summary
To obtain a position within the organization to support and assist as a team member for success of the mission.
Professional with extensive experience in supervising and guiding teams. Strong focus on collaboration and achieving results while adapting to changing needs. Skilled in team leadership, conflict resolution, and process improvement, ensuring efficient operations and high performance. Reliable and flexible, consistently delivering quality outcomes in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Dayshift Department Supervisor
ADM-SL3
11.2020 - Current
- Company Overview: Sweeteners Division
- Evaluate, Implement, and Test different software’s
- Communicate Effectively, across Plant and all departments
- Webinars, Microsoft Teams, Training area equipment
- Develops, writes, revises, and implements technical training materials, processes, plans, and procedures
- Maintain Workforce Qualification and training database through regular auditing, tracking, reporting, and input Workforce Qualification data and other project milestones
- Facilitate, lead, and deliver classroom training sessions on a variety of topics
- Experience with eLearning course development software’s
- Proficient in Microsoft Office applications
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Provided ongoing training opportunities to keep staff up-to-date on best practices in their respective roles, resulting in improved overall performance ratings across the board.
- Oversaw daily operational performance of [Type] team.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
- Contributed to the development of departmental policies and procedures that increased effectiveness and efficiency across various functions.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
Night Shift Supervisor
ADM
10.2019 - 10.2022
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Evaluated employee performance regularly, offering constructive feedback and identifying opportunities for growth or additional training needs.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Managed communication between associates and management, addressing key issues and needs.
- Assisted customers with complaints, questions, and concerns.
- Enhanced team efficiency by implementing streamlined processes and procedures for night shift operations.
- Played an integral role in meeting production targets by closely supervising staff activities throughout each stage of the process.
- Organized evening meetings to set operations for following day and next shift crew.
- Ensured safety of all employees by conducting regular safety checks, addressing potential hazards, and enforcing company policies.
- Provided support to upper management by generating comprehensive reports detailing productivity, employee performance, inventory levels, and other relevant metrics from the night shift operations.
- Trained staff members to perform inventory management, customer service and maintenance.
- Coordinated with maintenance teams to schedule repairs or equipment maintenance during non-peak hours to minimize disruption to workflow.
- Conducted regular performance reviews for night shift employees, setting goals for professional growth and addressing any areas requiring improvement.
- Supervised ongoing daily production phases.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Managed staff hiring, training and supervision.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Kept accurate and detailed records of personnel progress and productivity.
Maintenance Technician
ADM
10.2019 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Improved machine efficiency, conducting regular diagnostics and repairs.
Heavy Equipment Operator
ADM
10.2019 - Current
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
- Moved equipment between job locations using truck and trailer.
- Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
Bar Manager
Spectrum Catering, Concessions, and Event Services
05.2017 - Current
- Venue Manager
- Catering
- Catering Manager
- Electrical operator
- Special Events Manager/Coordinator
- PGA Golf
- Circus Du Soleil
- Music Festivals
- Fork-Lift Operator
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Increased revenue with creative marketing initiatives and promotional events.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
Foreman
Stewart Little Construction
08.2015 - Current
- Residential Construction
- Residential Electrical, Plumbing
- Commercial Construction
- Commercial Electrical, Plumbing
- HVAC
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
Basketball Official
TSSAA
11.2014 - Current
Health Care Specialist Sales Rep.
Buckeye International Inc.
05.2015 - 01.2017
- Schools and Government Sales Rep
- Account Executive
Package Handler, Freight Team
United Parcel Service
11.2014 - 05.2015
Owner/Manager of Bar & Grill
41 South Sports Bar & Grill
01.2014 - 12.2014
- Responsibilities including daily operation of business, payroll, scheduling, inventory, customer service, accounts payable, computer system, OSHA guidelines, employee safety & training
Assistant Coach Varsity Football
Coffee County Board of Education
10.2009 - 08.2014
- Substitute Teacher
Arnold Air Force Base
05.2009 - 10.2013
- Employed every year during summer months
- General labor and maintenance, mowing, weed eating, concrete, and painting
Lawn and Garden/Freight Team
Home Depot
02.2008 - 08.2008
- Knowledgeable in lawn and garden, freight, forklift operator
Thornton Lawn & Garden Service
05.2004 - 08.2008
- Lawn & Garden service, general home indoor and outside maintenance, landscaping
Education
Bachelor of Science - Business Administration, Education
Middle Tennessee State University
Murfreesboro, TN12.2013
Bachelor of Science - Business Administration And Management
East Tennessee State University
Johnson City, TN05.2012
Skills
- Electrical (Residential, Commercial)
- Plumbing
- HVAC
- Strong Knowledge in business
- Proficient computer skills
- Microsoft Word
- Excel
- PowerPoint
- Team Leadership
- Professional Demeanor
- Organizational Planning
- Strategic Planning
- Internet Marketing
- Background in Shipping & Receiving
- Excellent Communication Skills
- Strong Lead Development Skills
- Goal-Oriented
- Internet Savvy
- Order Processing
- Customer service
- Problem resolution
- Leadership skills
- Interactive communication skills
- POS systems operations
- Workflow optimization
- Policy enforcement
- Growth planning
- Multi-tasking mastery
- Employee engagement
- Scheduling expertise
- Goals and performance
- Operations
- Training and mentoring
- Employee performance evaluation
- Systems and software expertise
- Database management
- Relationship building and management
- Department leadership
- Marketing strategy
- Problem-solving abilities
- Multitasking
- Reliability
- Effective communication
- Self motivation
- Product knowledge
- Professionalism
- Quality Control
- Staff training
- Staff Motivation
- Time management abilities
- Risk Management
- Staff Scheduling
Affiliations
- Member Sigma Alpha Epsilon Fraternity
- Coffee County Quarterback Club
- Coffee County Tipoff Club
- TSSAA
Timeline
Dayshift Department Supervisor
ADM-SL3
11.2020 - Current
Night Shift Supervisor
ADM
10.2019 - 10.2022
Maintenance Technician
ADM
10.2019 - Current
Heavy Equipment Operator
ADM
10.2019 - Current
Bar Manager
Spectrum Catering, Concessions, and Event Services
05.2017 - Current
Foreman
Stewart Little Construction
08.2015 - Current
Health Care Specialist Sales Rep.
Buckeye International Inc.
05.2015 - 01.2017
Basketball Official
TSSAA
11.2014 - Current
Package Handler, Freight Team
United Parcel Service
11.2014 - 05.2015
Owner/Manager of Bar & Grill
41 South Sports Bar & Grill
01.2014 - 12.2014
Assistant Coach Varsity Football
Coffee County Board of Education
10.2009 - 08.2014
Arnold Air Force Base
05.2009 - 10.2013
Lawn and Garden/Freight Team
Home Depot
02.2008 - 08.2008
Thornton Lawn & Garden Service
05.2004 - 08.2008
Bachelor of Science - Business Administration, Education
Middle Tennessee State University
Bachelor of Science - Business Administration And Management
East Tennessee State University
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