Tyler Thorp
Normal,IL
Summary
Professional moving specialist skilled in handling and transporting goods with care and precision. Known for reliability and ability to manage heavy lifting and organization under tight schedules. Committed to team collaboration and adapting to changing needs while maintaining high level of customer satisfaction. Excels in physical endurance and attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mover
Haul It Movers
09.2024 - 07.2025
- Coordinated moving logistics to ensure timely and efficient deliveries.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Trained new team members on safety protocols and effective packing techniques.
- Assessed customer needs to provide tailored moving solutions and enhance satisfaction.
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Developed best practices for team workflows, resulting in improved operational effectiveness.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 400 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
Kitchen Line Cook
Lake Road Inn
05.2024 - 10.2024
- Operated kitchen equipment efficiently to prepare high-quality dishes.
- Collaborated with team members to streamline service and enhance workflow.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Maintained a clean and organized workstation, ensuring compliance with health department regulations.
- Contributed to restaurant success by maintaining a positive attitude and strong work ethic under pressure.
Driver
TWO MEN AND A TRUCK
10.2023 - 05.2024
- Operated moving trucks efficiently, ensuring timely deliveries and customer satisfaction.
- Conducted thorough vehicle inspections to maintain safety and compliance standards.
- Collaborated with team members to optimize loading procedures and minimize transit times.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Crew Member
Burger King
01.2023 - 10.2023
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining food safety and hygiene standards.
- Trained new crew members on operational procedures and customer service protocols.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Assisted in maintaining cleanliness and organization of workstations during peak hours.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Member
McDonald's
04.2021 - 08.2021
- Implemented process improvements that increased efficiency in food preparation times.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
Crew Member
KFC
01.2022 - 08.2022
- Collaborated with team members to streamline order preparation processes.
- Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
Five Guys
02.2021 - 06.2021
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Contributed to inventory management, minimizing food waste and controlling costs.
- Increased customer satisfaction with prompt and accurate order taking.
Kitchen Staff
Tobins Pizza
05.2020 - 08.2020
- Managed inventory levels, ensuring timely restocking of ingredients and supplies.
- Assisted in meal preparation, maintaining high standards of cleanliness and organization.
- Collaborated with team members to optimize workflow during peak service hours.
- Monitored food quality and presentation, ensuring adherence to restaurant standards.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
Crew Member
Marco's Pizza
05.2020 - 10.2020
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Accurately operated cash register to process customer payments.
Crew Member
McDonald's
07.2018 - 05.2020
- Trained new team members on procedures, customer service, and sales techniques.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Fostered positive team environment by assisting coworkers during rush periods.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Boosted repeat customer rates by providing friendly and engaging service.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
High school diploma -
Bloomington High School
Bloomington, IL05.2012
Skills
- Cooking
- Food Preparation
- Food Safety
- Food Service
- Kitchen Experience
- Food Production
- Heavy lifting expertise
- Adaptable nature
- Truck loading and unloading
- Problem-solving skills
- Packing expertise
- Loading and unloading proficiency
- Physical stamina and endurance
- Customer service
- Sales
- Communication skills
- C Class license
- Time management
- Adaptable and flexible
- Furniture moving
- Assembly and disassembly Know-how
- Resourcefulness
- Delivery management
- Route planning
- Route logs
- Safety protocols adherence
- Vehicle inspections
- Inventory management
- Careful handling
- Willing to learn
- Lifting and sorting
- Attention to detail
Accomplishments
C Class License
Certification
- Food Handler June 2020 to June 2023
- Non-CDL Class C
- Driver's License
Section name
- Willing to relocate: Anywhere
- Authorized to work in the US for any employer
Timeline
Mover
Haul It Movers
09.2024 - 07.2025
Kitchen Line Cook
Lake Road Inn
05.2024 - 10.2024
Driver
TWO MEN AND A TRUCK
10.2023 - 05.2024
Crew Member
Burger King
01.2023 - 10.2023
Crew Member
KFC
01.2022 - 08.2022
Crew Member
McDonald's
04.2021 - 08.2021
Crew Member
Five Guys
02.2021 - 06.2021
Kitchen Staff
Tobins Pizza
05.2020 - 08.2020
Crew Member
Marco's Pizza
05.2020 - 10.2020
Crew Member
McDonald's
07.2018 - 05.2020
High school diploma -
Bloomington High School