Tyler Tracy
Pearland,TX
Summary
My degree in the industry, hands-on experience in diverse settings, and passion for continuous professional development positions me as a valuable asset. I thrive both independently and as part of a team possessing interpersonal skills, adaptability, and efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Process Operator
Thermal Energy Corporation
11.2023 - Current
- Performed chemical testing and adjusted results to meet standards.
- Monitor and manage various equipment, including boilers, cooling towers, steam and electric-driven pumps and chillers, as well as diesel and natural gas generators.
- Maintain operations in accordance with safety regulations and troubleshoot as needed.
- Operated forklifts to transport materials efficiently.
Distribution Logistics Coordinator
N2 Distribution
11.2020 - 11.2023
- Established and maintained relationships with vendors, carriers, and customers to ensure quality service.
- Supervised the shipment of products in accordance with customer needs.
- Coordinated transportation activities, including scheduling, routing, tracking, and documentation.
- Conducted daily inspections of equipment to ensure safety compliance
- Managed inventory levels and organized products for optimal storage space
- Operated forklifts to transport materials efficiently.
Customer Service Representative
TopGolf
10.2018 - 03.2021
- Enhanced customer satisfaction with fast, knowledgeable service.
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Streamlined table turnover processes, improving overall efficiency during peak hours.
- Managed customer orders and resolved issues to enhance satisfaction.
Customer Service Associate
Lowes
08.2016 - 10.2018
- Resolved customer inquiries efficiently through various communication channels, ensuring timely responses and satisfaction.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Operated forklifts to transport materials across warehouse efficiently
Education
Associate of Science - Process Technology
College of the Mainland
Texas City, TX01.2023
Skills
- Technical expertise
- Detail oriented
- Standard operating procedures
- Forklift operation
- Loading and unloading
- Order picking
- Material handling
- Team collaboration
- Exceptional customer service
Certification
- ForkLift
- ManLift
- TWIC
Timeline
Process Operator
Thermal Energy Corporation
11.2023 - Current
Distribution Logistics Coordinator
N2 Distribution
11.2020 - 11.2023
Customer Service Representative
TopGolf
10.2018 - 03.2021
Customer Service Associate
Lowes
08.2016 - 10.2018
Associate of Science - Process Technology
College of the Mainland
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