Tyler Tucknies
Rancho Santa Margarita,CA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Lead Hydrocarbon Extraction Tech
Costa
01.2023 - Current
- Operated hydrocarbon post-processing, extraction & preparations equipment
- Maintained all records in accordance with company policy and procedures
- Developed processing techniques & formula for safe, reliable and consistent production
- Maintained work areas, lab equipment, containers & appliances
- Maintained lab organization and log research
- Communicated with large team effectively
Insurance Agent
New York Life Insurance Co
10.2023 - 04.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Jr Lab Tech
Costa
01.2022 - 01.2023
- Prepared raw materials for processing
- Set up, operated, and utilized equipment and machinery
- Accurately weighed and batched raw material to meet scheduled deadlines
Freelance
Graphic Design
10.2021 - 01.2022
- Engaged directly with clients and creative directors during project briefs to ensure a unified, client-centered approach to design
- Made recommendations on updating style guidelines where appropriate
- Used comprehensive knowledge of design software, including Adobe Suite
- Ensured excellent communication and problem-solving skills to ensure client satisfaction
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
Lot Porter
Irvine BMW
04.2021 - 10.2021
- Delivered cars to customers when services are finished
- Greeted customers and attended to their needs
- Maximized space and keep lots neat and orderly
- Checked customers in and assigned them to their advisors
- Communicated with service team and other staff to assist customers.
- Increased efficiency in vehicle movement, by effectively managing keys and tracking system for seamless operations.
Lead
Brown Bag Sandwich Company
05.2019 - 04.2021
- Directed and coordinated the activities of employees engaged in the production and processing of goods
- Read and analyzed work orders to determine production requirements and evaluated current production estimates and outputs
- Set up and adjusted machines and equipment
- Operated forklift for production staging and loading of trucks
Education
Automotive Technology - Automotive Chassis Specialist, Automotive Engine Service Specialist
Saddleback College
05.2023
High School Diploma -
Trabuco Hill High School
06.2017
Skills
- Independent
- Fast learner
- Highly motivated
- Team worker
- Time management
- Packaging
- Warehouse experience
- Assembly
- Order handling
- Material handling
- Quality inspection
- Project management
- Strong work ethic
- Exceptional customer service
- Guest engagement
Timeline
Insurance Agent
New York Life Insurance Co
10.2023 - 04.2024
Lead Hydrocarbon Extraction Tech
Costa
01.2023 - Current
Jr Lab Tech
Costa
01.2022 - 01.2023
Freelance
Graphic Design
10.2021 - 01.2022
Lot Porter
Irvine BMW
04.2021 - 10.2021
Lead
Brown Bag Sandwich Company
05.2019 - 04.2021
Automotive Technology - Automotive Chassis Specialist, Automotive Engine Service Specialist
Saddleback College
High School Diploma -
Trabuco Hill High School
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