Tyler Utt
Ravenswood
Summary
Proven to excel in fast-paced environments, I leveraged strong work ethic and exceptional customer service skills at Food Fair, enhancing product quality and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Produce Clerk
Food Fair
09.2024 - Current
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Kept tidy and organized area to comply with cleanliness standards.
- Inspected produce to update and adjust pricing information.
- Sorted and packaged produce items to prepare for shipments.
- Collaborated with other store departments to create cross-merchandising displays that featured complementary products from the deli, bakery, or meat sections.
Crew Member
McDonald's
03.2023 - 10.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
Host
Longhorn Steakhouse
04.2022 - 07.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma -
Penn Foster
Scranton, PA01-2024
Skills
- Strong work ethic
- Customer service
- Positive attitude
- Stock rotation
- Cleaning and sanitation
- Pallet jack operation
- Box cutter and pallet jack safety
- Punctuality
Timeline
Produce Clerk
Food Fair
09.2024 - Current
Crew Member
McDonald's
03.2023 - 10.2023
Host
Longhorn Steakhouse
04.2022 - 07.2022
High School Diploma -
Penn Foster
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