Tyler Valerio
Leander,TX
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner
Castle Rock Home Services
09.2023 - 03.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Realtor
Keller Williams
01.2017 - 09.2024
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Leasing Consultant
Mid America Apartments
11.2018 - 04.2021
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Top Leasing agent 2 years in a row
Leasing Consultant
Shea Apartment Communities
12.2017 - 11.2019
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Sales Representative
Sprint
07.2016 - 12.2016
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Server
Olive Garden Restaurant
07.2015 - 07.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Supervisor/ Barista
Starbucks
05.2013 - 07.2015
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
High School Diploma -
Dakota Ridge High School
Littleton, CO05-2014
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Team oversight
- Consulting
- Negotiation
Accomplishments
- Number 1 sales person 2 years in a row while leasing
- Grew a company from zero to $150,000 in revenue in less than a year
Certification
Colorado Real Estate License Holder 2017-Current
Timeline
Owner
Castle Rock Home Services
09.2023 - 03.2025
Leasing Consultant
Mid America Apartments
11.2018 - 04.2021
Leasing Consultant
Shea Apartment Communities
12.2017 - 11.2019
Realtor
Keller Williams
01.2017 - 09.2024
Sales Representative
Sprint
07.2016 - 12.2016
Server
Olive Garden Restaurant
07.2015 - 07.2016
Shift Supervisor/ Barista
Starbucks
05.2013 - 07.2015
High School Diploma -
Dakota Ridge High School
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