Loss Prevention Manager with a decade of experience in safety compliance and operational planning. Recognized for exceptional life-saving efforts and fostering teamwork, ensuring effective security operations while enhancing guest satisfaction. Focused on continuous improvement and risk assessment to protect assets and maintain compliance with safety regulations.
Overview
12
12
years of professional experience
Work History
Safety and Security Officer
W Chicago City Center/The Midland Hotel
Chicago
07.2023 - Current
Safeguard guests and property at W Chicago City Center. Implement stringent security protocols, conduct thorough patrols, and swiftly respond to emergencies.
Foster a secure environment through teamwork with staff. Provide exceptional guest service while maintaining vigilant security measures.
Analyze security risks, recommend improvements, and maintain detailed incident reports. Utilize surveillance systems to prevent potential threats proactively.
Ensure compliance with all safety regulations and hotel policies.
Received Marriott Chairman's Award for extraordinary life-saving efforts (2023)
Nominated for IHLA Star of The Industry (2024)
92F Petroleum Supply Specialist
US Army Reserve
Elwood, IL
06.2014 - 06.2022
Led a team of 8-10 soldiers in various training exercises, enhancing team cohesion and operational success.
Received the Army Achievement Medal for outstanding leadership during a critical training exercise.
Held a Top Secret Security Clearance, demonstrating trustworthiness with sensitive information.
Managed fuel supply operations, ensuring timely distribution to support critical military missions of over 200 personnel. Implemented efficient inventory tracking, enhancing operational readiness.
Consistently met demanding deadlines, contributing to mission success and unit effectiveness.
Meticulously maintained fuel quality standards, conducting regular inspections and tests. Ensured compliance with safety regulations, preventing potential hazards and equipment malfunctions.
Mentored junior specialists, enhancing team performance.
Bartender
Franconi's
Romeoville
08.2021 - 09.2022
Mixed creative cocktails and fostered a welcoming atmosphere, enhancing customer satisfaction. Managed inventory efficiently, reducing waste and boosting profitability.
Resolved customer concerns promptly, turning potentially negative experiences into positive ones. Mentored new hires, facilitating their smooth integration into the team.
Fostered a cohesive team environment, improving staff morale and retention.
Security
Summit Bar
Iowa City
09.2016 - 05.2017
Monitored premises, identifying potential security threats and developing incident reports for long-term risk mitigation.