Tyler Vidaurre
Daly City,CA
Summary
Front Desk Assistant with strong customer service and communication skills. Experienced in managing front desk operations, greeting members and guests, handling inquiries, and resolving issues efficiently. Proven ability to create a welcoming environment and provide positive member experiences.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
San Francisco State University Housing
San Francisco, CA
08.2021 - 08.2025
- Managed front desk operations, delivering professional customer service in a high-traffic environment.
- Assisted members and guests with check-ins, inquiries, and facility information.
- Responded to member inquiries via phone, email, and in-person promptly and professionally.
- Resolved customer concerns efficiently, ensuring positive member experiences.
- Scheduled appointments and coordinated services through digital scheduling systems.
- Maintained accurate records of member interactions in a centralized database.
- Directed individuals to appropriate staff and services within the facility as necessary.
Education
Bachelor of Arts - Communications
San Francisco State University
San Francisco, CA05-2025
Bachelor of Arts - Criminal Justice
San Francisco State University
San Francisco, CA05-2025
Skills
- Customer service
- Communication skills
- Data management
- Problem solving
- Multitasking
- Computer literacy
- High-volume call handling
- Front desk management
Timeline
Front Desk Assistant
San Francisco State University Housing
08.2021 - 08.2025
Bachelor of Arts - Communications
San Francisco State University
Bachelor of Arts - Criminal Justice
San Francisco State University