
Recognized for strong problem-solving abilities, attention to detail, and a positive, service-oriented attitude. Proven ability to build rapport with donors, maintain accurate records, support infection control and sanitation protocols, and contribute effectively as part of a team. Committed to accountability, integrity, and excellence in every task while continuously learning and growing to make meaningful contributions to organizational success.
Provided exceptional customer service by greeting donors, verifying identification, and ensuring a positive donation experience. Conducted donor intake procedures, reviewed medical history questionnaires, and performed preliminary health screenings, including vital signs and eligibility assessments. Maintained accurate donor records and ensured compliance with company policies, FDA regulations, and industry standards.
Scheduled appointments, managed donor flow, and addressed donor questions and concerns in a professional manner. Utilized electronic medical record systems to document donor information and screening results accurately. Supported infection control and sanitation procedures by maintaining a clean, safe, and organized work environment. Collaborated with medical staff and team members to ensure efficient operations while upholding the highest standards of donor safety, confidentiality, and customer care.
Administered and documented prescribed medications in accordance with physician orders, facility policies, and state regulations.
• Monitored residents for medication effectiveness, side effects, adverse reactions, and changes in physical or mental condition.
• Maintained accurate Medication Administration Records (MARs) and ensured timely documentation of resident care activities.
• Assisted residents in adhering to treatment plans, medication schedules, and recovery goals.
• Conducted wellness checks and observed resident behavior, reporting concerns or significant changes to supervisors and healthcare providers.
• Supported residents in maintaining a safe, structured, and substance-free living environment.
• Assisted with intake and orientation of new residents, including review of medication procedures and facility guidelines.
• Ensured secure storage, handling, inventory, and disposal of medications in compliance with regulatory standards.
• Promoted resident dignity, independence, and accountability while providing compassionate support throughout the recovery process.
• Collaborated with case managers, healthcare professionals, counselors, and support staff to coordinate resident care and recovery services.
• Maintained confidentiality of resident information in accordance with HIPAA and facility policies.
• Responded appropriately to emergencies, crisis situations, and resident concerns while following established protocols.
Patient interaction
EHS ( electronic health records )
Vitals
Medical screening
Sanitation
infection control protocols
proper disinfectant usage
waste disposal procedures
sterile collection techniques
Tight documentation