Tyler Wagner
Management
Woodland Hills,CA
Summary
Manager with over 5 years of experience handling operations such as scheduling, employee delegation, controlling workflow, order management, and balancing day-to-day operations. Other abilities include excellent device skills including hands on experience building and repairing computers and smart phones.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
5
5
Certifications
Work History
Store Manager
Batteries Plus
Winnetka, CA
03.2022 - Current
- Managing and operating storewide functions,such as facilitating a steady workflow, managing store operations, and handling inventory ordering/receiving
- Technician ensuring care of customers issues with devices and automobiles
- Certified technician through WISE certification to repair various iPhone's, Samsung, LG, etc.
- Handling electrical issues in automobiles to the extent of key-cutting and programming the security system
- Sales manager ensuring we achieve our daily and monthly goals
- Reaching out to leads in the community to help promote our company and make the sale
- Displaying various knowledge with all sales items to ensure the customer is purchasing the correct type of battery or device also ensuring that the customer is satisfied with their purchase.
Manager
Footloose sports
08.2010 - 03.2020
- Store manager handling operations such as ensuring steady workflow, scheduling a team of 10 plus employees, holding meetings to ensure we are working as a team, and directing each team member based on their strengths to ensure the department works at an efficient pace.
- Handling maintenance and building customers sporting equipment (bicycles, skis, snowboards).
- Exceptional customer service in sales, troubleshooting, and directing.
Computer Technician
Fry's Electronics
03.2016 - 08.2018
- Building and repairing customers computers
- Displaying knowledge across different kinds hardware and software to diagnose issues and repair many devices
- Sales Associate displaying knowledge with many devices to adequately lead the customer in the right direction to ensure an efficient and pleasurable shopping experience.
Education
Associate of Applied Science - Mechanical Engineering
California State University - Northridge
Northridge, CA 05.2015 - 05.2022
Skills
Order management
Team leadership and coaching
Relationship building and management
Maximizing profitability
Operations
Time management
Opening and closing procedures
POS systems
Sales expertise
Customer Relations
Device Repair
Fast Learner
Certification
Computer Repair
Timeline
Store Manager
Batteries Plus
03.2022 - Current
Computer Technician
Fry's Electronics
03.2016 - 08.2018
Associate of Applied Science - Mechanical Engineering
California State University - Northridge
05.2015 - 05.2022
Manager
Footloose sports
08.2010 - 03.2020