Tyler Wallace
Pewaukee,WI
Summary
Analytical professional with a versatile background in customer service and team environments. Known for strong relationship-building and technical communication skills, ready to leverage expertise to drive operational improvements and achieve service excellence. Motivated individual with a background in product distribution and insurance. Known for exceptional communication skills and professionalism, committed to fostering client relationships and achieving organizational objectives through effective teamwork.
Overview
3
3
years of professional experience
Work History
Product Distribution and Inventory
Prestwick Group
Pewaukee, WI
04.2025 - 09.2025
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Achieved cost-savings by developing functional solutions to problems.
- Operated a variety of machinery and tools safely and efficiently.
Commercial Insurance Broker Intern
Midwest Insurance Group
Delafield, Wisconsin
06.2024 - 09.2024
- Developed strong relationships with clients to enhance customer satisfaction and retention.
- Managed client documentation and maintained organized records for easy access.
- Made appointments with potential clients to discuss products.
- Created proposals for potential clients outlining the benefits of various commercial policies.
- Developed and maintained relationships with clients to identify their insurance needs.
Baseball Coach
Brew State Baseball Academy
Menomonee Falls, Wisconsin
05.2022 - 05.2024
- Developed training programs to enhance player skills and techniques.
- Conducted individual and team practices to improve performance and teamwork.
- Coordinated communication between players, parents, and academy staff for updates.
- Provided one-on-one coaching on unique requirements of each position.
- Motivated players by setting achievable goals that encouraged growth both mentally and physically.
- Facilitated pre-game warmups and post-game cool downs according to best practices.
Lawn Maintenance Laborer
Personal Business
Pewaukee, Wisconsin
04.2022 - 06.2023
- Operated lawn care equipment for efficient grass cutting and landscaping tasks.
- Maintained tools and equipment to ensure optimal performance and safety standards.
- Assisted in planting and fertilizing projects to enhance lawn health and appearance.
- Collaborated with team members to complete landscaping projects promptly and effectively.
- Weeded flower beds, removed debris from lawns, and raked leaves.
Product Packager
Electric Inc.
Sussex, Wisconsin
06.2022 - 03.2023
- Operated packaging machinery for efficient product assembly.
- Inspected products for quality assurance before packaging.
- Collaborated with team members to meet production goals.
- Maintained cleanliness and organization of work area daily.
- Assisted in training new employees on packaging procedures.
- Reviewed customer feedback on product packaging design and provided suggestions accordingly.
Education
Bachelor of Arts - Economics
University of Wisconsin, Madison
Madison, WI05-2028
Minor - Insurance And Risk Management
University of Wisconsin, Madison
Madison, WI05-2028
Minor - Marketing
University of Wisconsin, Madison
Madison, WI05-2028
Skills
- Customer service
- Relationship building
- Team collaboration
- Document organization
- Technical communication
- Friendly, positive attitude
- Microsoft office
- Client relationship management
- Customer relations
- Salesforce
- Prospecting skills
- Communication skills
- Finance background
- Cold calling
- Insurance sales strategy
- Professionalism and ethics
References
References available upon request.
Timeline
Product Distribution and Inventory
Prestwick Group
04.2025 - 09.2025
Commercial Insurance Broker Intern
Midwest Insurance Group
06.2024 - 09.2024
Product Packager
Electric Inc.
06.2022 - 03.2023
Baseball Coach
Brew State Baseball Academy
05.2022 - 05.2024
Lawn Maintenance Laborer
Personal Business
04.2022 - 06.2023
Bachelor of Arts - Economics
University of Wisconsin, Madison
Minor - Insurance And Risk Management
University of Wisconsin, Madison
Minor - Marketing
University of Wisconsin, Madison