Tyler Ward
San Antonio
Summary
Dynamic personal trainer with over ten years of experience at Sophisticated Fitness, specializing in tailored fitness programs and client education. Proven track record in enhancing customer relations and achieving client goals. Bilingual in Mandarin and Spanish, with strong skills in sales techniques and staff training, ensuring exceptional service and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Trainer
Sophisticated Fitness
05.2021 - Current
- Designed personalized fitness programs tailored to individual client goals and capabilities.
- Conducted one-on-one training sessions, emphasizing proper techniques and safety protocols.
- Monitored client progress and adjusted training plans to ensure continuous improvement.
- Educated clients on nutrition and lifestyle choices to enhance overall fitness outcomes.
Lane Attendant/Cashier
Astro Super Bowl
06.2022 - 04.2025
- Managed lane operations to ensure smooth customer flow and timely service.
- Supervised team members, providing mentorship and training on operational best practices.
- Implemented process improvements that enhanced efficiency and reduced wait times.
- Coordinated maintenance of bowling equipment to uphold safety standards and performance quality.
Sales Associate
TJ Max
01.2022 - 05.2022
- Trained and mentored new sales associates on customer service standards and product knowledge.
- Enhanced merchandise presentation to align with brand guidelines, improving overall store aesthetics.
- Streamlined inventory processes, ensuring accurate stock levels and timely replenishment of products.
- Implemented promotional strategies to increase sales during seasonal events and special promotions.
Education
Associate of Science - Occupational Therapy
Middle Georgia State University
Macon, GABachelor of Science - Health Sciences
University of The People
California, PASkills
- * Proficient in four languages (Tagalog, Cantonese, Spanish, Mandarin)
- * Health Science background
- *Over ten years experience as a personal trainer and nutritionist
- *Customer service
- *Cash handling
- *Customer service excellence
- *Reliability and punctuality
- *Customer relations
- *Product restocking
- *Product knowledge
- *Staff training
- *Sales technique
- *Sales analytics
- *Sales and outreach
- *Closing sales
Certification
TEFL(Teaching English as a Foriegn Language)
Languages
Spanish
Professional Working
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Professional Working
Vietnamese
Elementary
Timeline
Lane Attendant/Cashier
Astro Super Bowl
06.2022 - 04.2025
Sales Associate
TJ Max
01.2022 - 05.2022
Personal Trainer
Sophisticated Fitness
05.2021 - Current
Associate of Science - Occupational Therapy
Middle Georgia State University
Bachelor of Science - Health Sciences
University of The People