TYLER WARNE
LAS VEGAS
Summary
Bartender with over a decade of experience in the gaming and hospitality industry, excelling in guest service and team development. Demonstrates expertise in gaming regulations, conflict resolution, and training, fostering a collaborative environment that enhances service quality. Committed to maintaining operational integrity and customer satisfaction, seeking to leverage skills in a dynamic setting.
Overview
13
13
years of professional experience
Work History
BARTENDER
WingNutz Tavern
05.2024 - Current
- Served patrons efficiently, increasing customer satisfaction and repeat business
- Managed inventory to prevent shortages, ensuring consistent service quality
- Collaborated with team to streamline operations, improving service speed
- Resolved customer issues promptly, enhancing overall experience
- Implemented safety protocols, maintaining compliance and customer trust
- Mix craft cocktails, manage inventory, and create a welcoming atmosphere
- Boost customer satisfaction through personalized service and drink recommendations
Bartender
G.O.A.T Sports Bar
11.2021 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
CASINO FLOOR SUPERVISOR/TRAINER
MGM Grand Hotel and Casino
01.2017 - 11.2021
- Ensure that guest service is at its highest
- Train new hires per casino procedures and guest service standards
- Implement Title31 gaming regulations
- Maintain the integrity of table games operations by assisting dealers if rules come into question or a mistake is made
- Maintain guest ratings and credit issuances
CASINO FLOOR SUPERVISOR
Hard Rock Hotel and Casino
10.2015 - 01.2020
- Ensure that guest service is at its highest
- Train new hires per casino procedures and guest service standards
- Implement Title31 gaming regulations
- Maintain the integrity of table games operations by assisting dealers if rules come into question or a mistake is made
- Maintain guest ratings and credit issuances
CASINO DUAL RATE - DEALER/FLOOR SUPERVISOR
SLS Hotel and Casino
08.2014 - 10.2015
- Ensure that guest service is at its highest
- Implement Title31 gaming regulations
- Maintain the integrity of table games operations by assisting dealers if rules come into question or a mistake is made
- Maintain guest ratings and credit issuances
- Deal casino games in a high volume environment
DEALER
Parx Casino
08.2011 - 08.2014
- Deal casino games in a high volume environment
- Ensure that guest service is at its highest
- Maintain the integrity of all table games operations by complying with house and gaming regulations
- Deal casino games in a high volume environment
Education
CRIMINAL JUSTICE
Lock Haven University
Lock Haven, PASkills
- Guest service (Expert), Team development (Experienced), Gaming rules (Expert), Conflict resolution (Experienced), Training (Experienced), Casino procedures, Title31 regulations, Credit management, Dealer supervision, Table games operations, Cocktail Making (Experienced)
- Strong multitasking
- Team player attitude
- Highly reliable
Timeline
BARTENDER
WingNutz Tavern
05.2024 - Current
Bartender
G.O.A.T Sports Bar
11.2021 - 05.2024
CASINO FLOOR SUPERVISOR/TRAINER
MGM Grand Hotel and Casino
01.2017 - 11.2021
CASINO FLOOR SUPERVISOR
Hard Rock Hotel and Casino
10.2015 - 01.2020
CASINO DUAL RATE - DEALER/FLOOR SUPERVISOR
SLS Hotel and Casino
08.2014 - 10.2015
DEALER
Parx Casino
08.2011 - 08.2014
CRIMINAL JUSTICE
Lock Haven University
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