Tyler Watts
Myrtle Beach,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Marketing Consultant
Level 10 Sales and Marketing
Little River , SC
06.2023 - Current
- Handled cost and benefit analysis for diverse marketing campaign projects.
- Developed and implemented marketing campaigns to increase customer engagement.
- Managed social media accounts, including developing content calendars and posting regularly.
- Researched clients and competitors to ascertain information useful for developing focused marketing solutions.
Server
Riptydz
Myrtle Beach , SC
03.2022 - 06.2023
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
Manager
Crazy Mason
Charleston , SC
01.2022 - 03.2022
- Created training modules and documentation to train staff.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved customer inquiries and complaints requiring management-level escalation.
Server Assistant
Greg Norman's Australian Grille
North Myrtle Beach , SC
01.2017 - 06.2021
- Checked in with customers throughout their meal to ensure satisfaction.
- Greeted guests and answered any questions they had about the menu.
- Responded promptly to requests from servers or other staff members.
- Complied with health and safety rules, regulations and procedures to maintain safe environment.
- Collaborated with team members to achieve daily goals within specified time frame.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Organized menus, silverware, and condiments at each table prior to seating guests.
Marketing Assistant
Ocean Club Tilghman Beach
North Myrtle Beach , SC
06.2018 - 06.2020
- Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
- Summarized raw data and analyses and made recommendations based on findings.
- Partnered with marketing team to create original content for social media channels.
- Collaborated with marketing team on new ideas and directions to support events and customer communication projects.
- Answered numerous calls per shift to assist with customer questions and concerns.
Education
Bachelor of Arts - Business And Sport Management
Coastal Carolina University
Conway, SC06-2019
Skills
Sales Expertise
Service Prioritization
Hospitality Service Expertise
Item Promotion
Problem Solving
Positive Attitude
Multitasking Abilities
Interpersonal Skills
Time Management
Professional Appearance
Attention to Detail
Computer Literacy
Organizational Skills
Search Engine Optimization
Resource Management
Data Analytics
Timeline
Marketing Consultant
Level 10 Sales and Marketing
06.2023 - Current
Server
Riptydz
03.2022 - 06.2023
Manager
Crazy Mason
01.2022 - 03.2022
Marketing Assistant
Ocean Club Tilghman Beach
06.2018 - 06.2020
Server Assistant
Greg Norman's Australian Grille
01.2017 - 06.2021
Bachelor of Arts - Business And Sport Management
Coastal Carolina University
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