Motivated individual with excellent customer service skills. Achieving store goals while overseeing operations. Personable and adaptable professional with a solid foundation in effective communication and organization.
Overview
4
4
years of professional experience
Work History
Sales Lead
Stance
05.2024 - Current
Established personal connections with customers, exceeding customer service expectations
Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Performed a full audit of inventory and sales reports, ensuring accuracy
Streamlined inventory management to eliminate the need for stock replenishment
Communicated with customers daily, provided friendly 2d courteous service, and answered questions
Wrote daily sales reports, and provided feedback on store performance
Monitored KPI's
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stock Associate
FREEBIRD Stores, Inc.
04.2021 - Current
Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.