Tyler Weiser
Mission,KS
Summary
Dynamic Customer Service Administrator with Oracle, adept at creative problem solving and enhancing Revenue Cycle management. Demonstrated skills and knowledge to resolve complex issues, ensuring customer satisfaction. Recognized for effectively managing order configurations and providing insightful information updates, contributing to improved workflow and operational efficiency.
Overview
9
9
years of professional experience
Work History
Customer Service Administrator
Oracle
01.2016 - Current
- Researched issues with healthcare software and workflow, completed configurations regarding orders and billing, and acted as a knowledge resource for neighboring solutions.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Grew knowledge of Revenue Cycle management, workflow, and downstream effects of configuration changes.
Education
Bachelor of Arts - English Literature
University of Kansas
Lawrence, KS05-2013
Skills
- Skilled in creative problem solving in multiple capacities in regards to Revenue Cycle management, billing, and management of orders
- Information updates
- Complaint handling
- Inbound call answering
Timeline
Customer Service Administrator
Oracle
01.2016 - Current
Bachelor of Arts - English Literature
University of Kansas
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