Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
Work History
Server
The Dock
05.2024 - Current
Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere for patrons.
Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
Assisted in training new team members on menu items and service protocols to enhance efficiency.
Fine Dining Service and Etiquette
Wine and food pairing knowledge
Upselling and guest experience
Conflict Resolution
Inventory awareness
Supervisor and Lead Sales
American Dream Rain Gutters
01.2018 - Current
Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
Developed training programs for staff to enhance performance and operational knowledge.
Implemented process improvements that increased productivity and reduced downtime.
Monitored team performance, providing feedback and support for skill development.
Leading sales employee for the company for 3 years in a row
Ability to overcome objections will clarity and willingness to find a way around letting emotions dictate my words or actions
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.