Tyler Wendell
Crandall,TX
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
Work History
Server
The Dock
05.2024 - Current
- Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere for patrons.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Assisted in training new team members on menu items and service protocols to enhance efficiency.
- Fine Dining Service and Etiquette
- Wine and food pairing knowledge
- Upselling and guest experience
- Conflict Resolution
- Inventory awareness
Supervisor and Lead Sales
American Dream Rain Gutters
01.2018 - Current
- Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
- Developed training programs for staff to enhance performance and operational knowledge.
- Implemented process improvements that increased productivity and reduced downtime.
- Monitored team performance, providing feedback and support for skill development.
- Leading sales employee for the company for 3 years in a row
- Ability to overcome objections will clarity and willingness to find a way around letting emotions dictate my words or actions
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Server
Saltgrass Steakhouse
05.2023 - 05.2024
- Managed cash register operations, accurately processing payments and handling customer transactions.
- Developed knowledge of menu offerings, effectively communicating ingredients and specials to guests.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Monitored table turnover rates, optimizing seating arrangements for maximum service efficiency.
- Resolved customer complaints swiftly, enhancing overall dining experience through effective communication skills.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Forney High School
Forney, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Fine Dining service and Etiquette
- Wine and food pairing knowledge
- Upselling and guest experience
- Pos and table management
- Team Collaboration and Communication
- High volume and fast paced service
- Inventory Awareness
- Conflict Resolution
Timeline
Server
The Dock
05.2024 - Current
Server
Saltgrass Steakhouse
05.2023 - 05.2024
Supervisor and Lead Sales
American Dream Rain Gutters
01.2018 - Current
Forney High School
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