Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Reliable and efficient professional with strong customer service skills. Experienced in managing transactions and collaborating with team members for optimal service delivery.
Overview
9
9
years of professional experience
Work History
Sever and Cashier
Chen's Express, Supervisor: Wei Ying Wu
Billings, MT
02.2025 - 11.2025
Assisted with menu recommendations and answered customer inquiries promptly.
Processed orders efficiently using the restaurant's point-of-sale system.
Maintained cleanliness and organization of dining and service areas regularly.
Collaborated with kitchen staff to ensure timely meal delivery to customers.
Handled cash transactions accurately and managed cash register operations.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Took orders from customers accurately and in a timely manner.
Operated POS terminals to input orders, split bills, and calculate totals.
Greeted customers and answered questions.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
My reason for leaving Chen's was that it was under new ownership.
Cashier
T-Boba/ Supervisor Wei Ying Wu
Billings, MT
08.2023 - 05.2025
Processed customer transactions using cash register and point-of-sale system.
Maintained cleanliness and organization of the cashier station and dining area.
Handled customer complaints professionally, ensuring satisfaction and resolution.
Collaborated with team members during peak hours to ensure efficient service.
Monitored stock levels and restocked supplies as needed throughout shifts.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Performed other duties as assigned by management.
My reason for leaving T-Boba was because it was not a job that suited me well.
MSUB Library Work Study
MSUB
Billings, MT
01.2025 - 04.2025
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Completed closing activities to guarantee smooth operations the following day.
My reason for leaving this job was that the semester had finished, and I was looking for more summer work hours.
Lawn Service
Neighbors
Cheyenne, WY
06.2016 - 08.2021
Scheduled service dates to enhance operational efficiency.
Executed tasks including mowing, edging, and pruning limbs and shrubs to client specifications.
Replaced sprinkler heads to ensure optimal irrigation performance.
Maintained effective communication with clients to address needs and expectations.