Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Tyler Williams

Maricopa,AZ

Summary

I am a Teacher's Assistant at Maricopa High School. I worked my way up as a Grocery Stocker at Walmart, where I learned to move between departments as needed, and led small teams of people for the first time. I found a method of communicating complex instructions with my hard of hearing coworkers. At Majorel I studied Finance, Privacy Laws, Financial Regulation, and Descalation. I was twice granted the Customer Kudos Award, because multiple times customers asked for a supervisor to compliment my customer service skills. By the end of my role at Majorel I was training the new class how to move into my function. At Harras Ak-Chin Casino, I worked my way up from a room cleaner to Clerk. I printed off schedules for the cleaning department and kept track of the cleaners location for report to management, moved employees between tasks based on management requirements, maintained cleaning department tools, and interfaced with guests on behalf of my team in front and back of the house roles. As a Teacher's Assistant I manage disabled students, one on one, or in small groups of up to 8, so the teacher can spend the majority of his or her time on outreach and administrative tasks. I have learned a great deal about mental health and how to keep a special needs person happy and productive in their place of work. I have taught students individually, taught students how to teach each other, broke up fights, calmed students down after fights and emotional outbursts, and worked with a variety of people with radically different social backgrounds, cognitive levels, and education.

Overview

7
7
years of professional experience

Work History

Paraprofessional

Maricopa Unified School District
08.2023 - Current
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Tutored students one on one and in groups of up to 8. Is accountable for my students equipment, grades, and paperwork.

CLERK/GUEST ROOM ATTENDANT

Harras Ak-Chin Casino
06.2021 - 08.2021
  • Coordinated with and tracked employees to determine when services would be completed and rooms ready
  • Provided basic tech support for customers and staff as needed
  • Mentored and trained new staff in best practices, including documentation and recommendations
  • Ensured all required supplies were accounted for before and after shifts.

GENERAL BANKING ASSOCIATE

Majorel/Ally Bank
09.2019 - 12.2019
  • Customer service and assistance in a call center environment
  • Opened banking accounts for new members while following all national and international banking standards
  • Provided excellent service to customers experiencing issues.

NIGHT STOCKER

Walmart
07.2016 - 01.2018
  • Organized large scale inventory for candy displays
  • Maintained high level of customer service including crisis management
  • Trained new staff on policies and procedures
  • Achieved above average attendance rate, proving dedication and professionalism.

Education

ASSOCIATES DEGREE GENERAL STUDIES -

Central Arizona College
01.2020

HIGH SCHOOL DIPLOMA -

Arizona Virtual Academy
01.2016

Skills

  • Research
  • Problem Solving
  • Creative Thinking
  • Professional Writing
  • Customer Service
  • Microsoft Office and Google Suite
  • PC and Mobile Technology
  • Strong Communication
  • Crisis Intervention
  • IEP Compliance
  • Schedule Management
  • Teacher Support
  • Storytelling
  • Educational Assistance
  • Documentation
  • Small Group Instruction

Timeline

Paraprofessional

Maricopa Unified School District
08.2023 - Current

CLERK/GUEST ROOM ATTENDANT

Harras Ak-Chin Casino
06.2021 - 08.2021

GENERAL BANKING ASSOCIATE

Majorel/Ally Bank
09.2019 - 12.2019

NIGHT STOCKER

Walmart
07.2016 - 01.2018

ASSOCIATES DEGREE GENERAL STUDIES -

Central Arizona College

HIGH SCHOOL DIPLOMA -

Arizona Virtual Academy
Tyler Williams