Tyler Wilson
Highland Lakes,NJ
Summary
Highly organized, fast learner focused on providing professional as well as friendly service and support. Diligent about answering questions, completing tasks and putting problem solving skills to use when needed. Positive nature with excellent people skills!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaning Specialist
Stainless Cleaning Co.
03.2024 - Current
- Improved cleanliness and sanitation by performing thorough cleaning tasks on a daily basis.
- Maintained a safe environment for clients by adhering to strict cleaning protocols and guidelines.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces in common areas.
- Enhanced client satisfaction with meticulous attention to detail in all cleaning tasks.
- Promoted a healthy atmosphere by using eco-friendly, non-toxic, and hypoallergenic cleaning products.
- Boosted team productivity by assisting coworkers with their assigned tasks when needed.
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Used time management and efficient cleaning methods to meet deadlines.
Lead Teacher
Lightbridge Academy
02.2020 - 11.2022
- Organized activities to promote physical, mental and social development of each child.
- Involved parents in student learning to increase family interaction and student support.
- Maintaining high levels of communication with each and every parent to understand each child's specific needs and desires throughout the day in addition to meeting with them for parent-teacher conferences.
- Creating a safe and nurturing environment for up to 20+ children, collaborating with multiple other caregivers.
- Mentored and trained countless incoming staff members during one on one sessions as well as in a "typical day" setting to increase teacher success.
- Handled and resolved disciplinary issues according to district protocols.
- Effectively interacted with infants and educated toddlers working towards specific age-appropriate milestones by planning activities that both entertaining and stimulating to the children.
- Coordinating with administration to design, write, and implement engaging lesson plans every week, going along with the base line curriculum the school follows.
- Involves classroom team in formal observations and assessments of the room and school as a whole.
Manager on Duty(MOD)/ Receptionist
Crunch
02.2017 - 09.2020
- Trained to work every position this job has to offer including: Manager on Duty, Front Desk Receptionist, and Child Care.
- Answered calls to assist customers with over the phone issues that can be resolved and directed incoming calls to the appropriate personal using multi-line telephone system.
- Assisted clients when they came in to resolve complaints or answer any questions.
- Greeted visitors, check them into the gym, and make sure that their personal accounts are up to date as well as scheduling and confirming personal training appointments.
- Followed security procedures, issued guest passes, monitored check ins and reported irregularities on individuals accounts.
- Maintained daily personal trainers calendars fully keeping them up to date and well balanced.
- Processed payments when purchasing memberships and anything else the gym sells. Then updating accounts to reflect balance changes.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Maintained knowledge of current promotions, payments, policies, prices and security practices.
- Trained incoming team members on responsibilities of each shift and what this job requires of you, preparing them to be able to work a shift completely alone and feel well prepared and comfortable while doing it.
- Keeping the work environment a welcoming and enjoyable place to be by keeping everything clean and decorating for holidays and festivities.
Cashier
Yogybee
01.2017 - 05.2017
- Assisted with food purchases and locating items.
- Worked with other employees to complete end-of-day inventory and refills on all food in the store.
- Trained new employees in cashiering procedures, as well as offering assistance along side of working with them.
- Operated cash register, collected payments and provided accurate change to costumers.
- Learned roles of other departments such as food preparation, phone orders, and running the second start up location, to provide coverage and keep store operational.
- Maintained high productivity by efficiently processing cash, credit, debit and gift card program payments for customers to avoid high wait times.
Education
Early Childhood Education
Childcare Education Institute
Duluth, GAHigh School Diploma -
Waldwick High School
Waldwick, NJ06.2018
Skills
- Office equipment and business operations understanding
- Meticulous and organized
- Multitasking and project coordination with others
- Multi-line telephone skills and data entry
- Proficient Microsoft Office skills including: Word, Excel and Power Point
- Client account management
- Excellent written and oral communication skills
- Outgoing personality
Certification
- CPR Training Certification- 2018
- First Aid Certified
Timeline
Cleaning Specialist
Stainless Cleaning Co.
03.2024 - Current
Lead Teacher
Lightbridge Academy
02.2020 - 11.2022
Manager on Duty(MOD)/ Receptionist
Crunch
02.2017 - 09.2020
Cashier
Yogybee
01.2017 - 05.2017
Early Childhood Education
Childcare Education Institute
High School Diploma -
Waldwick High School
- CPR Training Certification- 2018
- First Aid Certified
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