Tyler Wolters
Grand Rapids,Michigan
Summary
Motivated Service Worker with exceptional social and leadership skills, communication abilities, food and customer service background. Dedicated to following health and safety guidelines while maintaining a smooth and efficient shift and leading the team to success. Pursues every opportunity to support team members and proactively address issues.
Overview
11
11
years of professional experience
Work History
Food Service Worker
Costco Wholesale Corp
5100 28th St SE, Grand Rapids, MI 49512
08.2023 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Verified prepared food met standards for quality and quantity before serving to customers.
Forklift Operator
Costco Wholesale Corp
5100 28th St SE, Grand Rapids, MI 49512
04.2021 - 04.2023
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded Trucks in a timely manner
- Communicated with floor managers to determine merchandise placement.
Night Merchandiser
Costco Wholesale Corp
5100 28th St SE, Grand Rapids, MI 49512
09.2020 - 04.2021
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Stocked product as needed during the day
Food Service Worker
Costco Wholesale Corp
5100 28th St SE, Grand Rapids, MI 49512
09.2017 - 11.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Set up and broke down food service lines quickly to maintain service flow.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Assistant Store Manager
Little Caesars Pizza
4375 Chicago Dr SW, Grandville, MI 49418
04.2015 - 04.2017
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Food Service Worker
Little Caesars Pizza
4375 Chicago Dr SW, Grandville, MI 49418
04.2014 - 03.2015
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and broke down food service lines quickly to maintain service flow.
Education
Associate of Applied Science - Film And Video Production
Compass College of Cinematic Arts
Grand Rapids, MI07.2017
Skills
- Attentive Service
- Cash Register Operations
- Regulatory Requirements
- Proper Storage Procedures
- Quality Control
- Temperature Requirements
- Food and Safety Standards
- Productivity and Efficiency
- Attention to Detail
- Working Quickly
- Complex Problem-Solving
- Maintain Food Safety
- Conflict Negotiation
- Efficient Service
- Multitasking
- FIFO Procedures
Timeline
Food Service Worker
Costco Wholesale Corp
08.2023 - Current
Forklift Operator
Costco Wholesale Corp
04.2021 - 04.2023
Night Merchandiser
Costco Wholesale Corp
09.2020 - 04.2021
Food Service Worker
Costco Wholesale Corp
09.2017 - 11.2020
Assistant Store Manager
Little Caesars Pizza
04.2015 - 04.2017
Food Service Worker
Little Caesars Pizza
04.2014 - 03.2015
Associate of Applied Science - Film And Video Production
Compass College of Cinematic Arts