Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Wood

Los Alamitos,CA

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

6
6
years of professional experience

Work History

Valet

Omni Valet
10.2023 - Current
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
  • Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Conducted regular inspections of the valet lot, ensuring proper organization and safety measures were upheld.

Key Holder

Brixton MFG
09.2021 - 10.2023
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Contributed to store profitability by identifying opportunities for upselling and cross-selling products.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Retail Sales Manager

Anderson Brothers Design & Supply
02.2020 - 08.2020
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.

Key Holder

Play It Again Sports
10.2019 - 02.2020
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Increased customer satisfaction by providing expert advice on sporting goods selection and proper usage.
  • Developed strong relationships with vendors to secure the best pricing and product availability for the store.

Busser, Waiter

Mamas Comfort Food & Cocktails
05.2018 - 05.2019
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Education

Associate of Science - Psychology

Northern Arizona University
Flagstaff, AZ
05.2025

Associate of Science - Fire Science

Santa Ana College
Santa Ana
05.2022

Skills

  • POS System Operations
  • Order Management
  • Service Quality
  • Interpersonal skills
  • Multi-Tasking Strength
  • Hard-Working Mindset
  • Sales Development
  • Expectation Setting
  • Sales Proficiency
  • Analytical Thinking

Timeline

Valet

Omni Valet
10.2023 - Current

Key Holder

Brixton MFG
09.2021 - 10.2023

Retail Sales Manager

Anderson Brothers Design & Supply
02.2020 - 08.2020

Key Holder

Play It Again Sports
10.2019 - 02.2020

Busser, Waiter

Mamas Comfort Food & Cocktails
05.2018 - 05.2019

Associate of Science - Psychology

Northern Arizona University

Associate of Science - Fire Science

Santa Ana College

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Tyler Wood