Tyler Wood
Jonesboro,AR
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
6
6
years of professional experience
Work History
Service Technician
Discount Tire
10.2021 - Current
- Demonstrated increased knowledge of company products and equipment.
- Facilitated maintenance team training procedures to align with company standards.
- Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
Prep Worker
BA Burrito
09.2020 - 08.2021
- Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Associate
Andy's Frozen Custard
03.2019 - 05.2020
- Adjusted equipment during runs to maintain optimal settings and achieve high-quality products.
- Cleaned and sterilized factory processing containers and work areas to keep foods safe.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Associate
Hijinx Game Night Reinvented
09.2018 - 02.2019
- Managed customer relations and customer service through daily communication and interaction.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Leveraged POS system to sell tickets, passes, food and retail items.
Education
High School Diploma -
Westside High School
Jonesboro, AR05-2020
Associate of Science - General Education
Arkansas State University - Newport
Jonesboro, AR04-2022
Bachelor of Arts - Computer Science
Arkansas State University
Jonesboro, ARCurrent
Skills
- Python
- C
- Django
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Quality control
- Critical thinking
Timeline
Service Technician
Discount Tire
10.2021 - Current
Prep Worker
BA Burrito
09.2020 - 08.2021
Associate
Andy's Frozen Custard
03.2019 - 05.2020
Associate
Hijinx Game Night Reinvented
09.2018 - 02.2019
High School Diploma -
Westside High School
Associate of Science - General Education
Arkansas State University - Newport
Bachelor of Arts - Computer Science
Arkansas State University
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