CompTIA A+ and Google IT Support certified. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
18
18
years of professional experience
6
6
Certification
Work History
Mobile Parts Professional, Advance Auto Parts
04.2020 - Current
Worked with commercial accounts to ensure procurement and
retrieval of automotive parts and components
Make sure clients are satis ed with service
Operated a company vehicle safely and promptly while adhering to
traf c laws and company policies
Completed training virtually as needed to keep compliance with
company policies
Operation of company handheld devices for tracking and
bookkeeping.
Partner Driver
Lyft
10.2023 - 03.2020
Focus on customer service, attained perfect or near perfect rating
throughout my time as a driver over thousands of customers
Attention to detail critical in nding a person you've never met or
seen before, in a crowd, possibly of all inebriated individuals
High stress as many of these aforementioned inebriated individuals
became clients, whom I then had to appease while driving through
chaotic downtown streets to a location I'd never been to.
City Carrier Assistant
United States Postal Service, USPS
09.2014 - 11.2015
Operated vehicles and equipment to transport packages and mail pieces.
Planned and cased mail in sequence of delivery for designated route.
Collected mail from letter boxes on specific route both on foot and by vehicle.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Engaged customers with pleasant demeanor and offered to help with mail-related issues.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Worked closely with other employees in mail office and handled various administrative tasks.
Education
Anthropology
Metropolitan State College of Denver
Denver, Colorado
High School Diploma - General
Chatfield Senior High School
Littleton, Colorado
Skills
System Maintenance and Repair
Presentation Design
Daily Living Support
Computer Configurations
Helpdesk Call Support
Component Replacements
Backup and Recovery
Data Connectivity
File Management Software
Operating System Management
Certification
CompTIA A+
Google IT Support Specialization
Technical Support Fundamentals
The Bits and Bytes of Computer Networking
Operating Systems and You: Becoming a Power User
System Administration and IT Infrastructure Services
It Security
Timeline
Partner Driver
Lyft
10.2023 - 03.2020
Mobile Parts Professional, Advance Auto Parts
04.2020 - Current
City Carrier Assistant
United States Postal Service, USPS
09.2014 - 11.2015
Anthropology
Metropolitan State College of Denver
High School Diploma - General
Chatfield Senior High School
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