Summary
Overview
Work History
Education
Skills
Certification
Languages
Software
Timeline
Generic
Tyler Yarbrough

Tyler Yarbrough

Galesburg,IL

Summary

Dynamic IT Technician with a proven track record at Knoxville CUSD #202, excelling in user support and network optimization. Known for fostering positive workplace relationships and delivering effective IT solutions. Adept at managing technology deployments and enhancing digital literacy, while demonstrating strong communication skills and a detail-oriented approach to problem-solving.

Overview

10
10
years of professional experience
4
4
Certification

Work History

IT Technician

Knoxville CUSD #202
05.2016 - Current
  • Responded to end-user support requests and provided patient, step-by-step technical assistance both in person and over the phone, maintaining a high user satisfaction rate.
  • Maintained and optimized PCs, Chromebooks, and mobile devices, along with network/server infrastructure, to ensure security and consistent uptime in a fast-paced educational environment.
  • Configured and deployed operating systems, software packages, and updates across the district, resolving compatibility and upgrade issues.
  • Installed and managed network wiring, cabling, and devices, ensuring scalability for future technology needs.
  • Set up and supported AV technology (PCs, projectors, microphones) for video conferencing and district-wide events, improving communication and collaboration.
  • Troubleshot and repaired multifunction copiers to ensure reliable document workflows and minimize downtime.
  • Created and managed user accounts, group permissions, and workstation configurations to streamline employee onboarding and security compliance.
  • Tested and evaluated new hardware and software prior to deployment, advising on adoption and integration to align with district goals.
  • Collaborated with administration on state reporting processes, ensuring data accuracy, compliance, and timely submissions.
  • Administered Google Admin Console and Google Workspace applications, managing user accounts, groups, and security settings to ensure efficient district-wide operations.
  • Supported and maintained Student Management Systems (SMS) including Alma and Skyward, assisting with configuration, reporting, and end-user support.
  • Published a district-wide technology newsletter to improve staff awareness, digital literacy, and adoption of new tools.
  • Assessed technology costs and resource needs, providing input on budgeting and long-term planning to support district success.
  • Balanced immediate technical issues with long-term IT projects, consistently meeting deadlines and demonstrating readiness for strategic leadership.

Esports Coach

Knoxville CUSD #202
01.2023 - Current
  • Founded and established the district’s official Esports program, completing 6 competitive seasons (Fall and Spring).
  • Coached teams to build Knoxville’s reputation in competitive Esports through State Sectional participation.
  • Developed student tenacity and wellness by teaching stress-management techniques, fostering a positive mindset, and strengthening focus skills.
  • Provided constructive feedback to help students adapt, grow skills, and apply new strategies in competition.
  • Facilitated team-building exercises that improved communication, collaboration, and overall productivity.
  • Set long-term vision for program growth, including pursuing the school’s first State championship, gaining sport designation, and expanding to Junior High.

Computer Consultant

KNOX-WARREN SPECIAL EDUCATION DISTRICT (KWSED)
06.2017 - 09.2018
  • Expanded technical expertise through freelance IT work, supporting small office environments.
  • Established wireless network infrastructure to enable office operations and prepare the building for future projects.
  • Maintained printers and copiers to ensure smooth workflows and minimize downtime.
  • Installed and managed network wiring, including estimating and planning cable requirements for office setups.
  • Delivered efficient IT solutions by prioritizing effectiveness and reliability.
  • Collaborated with end users to assess needs, provide support, and ensure successful outcomes.

Academic Tutor

Carl Sandburg College
09.2015 - 10.2017
  • Instructed students in Statistics, Computer Science, and Microsoft Office Suite.
  • Collaborated with students on assignments, helping them strengthen weak areas and build problem-solving skills.
  • Guided students in exam preparation by providing motivation, encouragement, and structured study strategies.
  • Partnered with faculty to identify students needing additional academic support and tailored tutoring accordingly.
  • Built student confidence through positive reinforcement, creating lasting engagement and motivating students to continue improving independently.

Education

Associate in Applied Science - IT Lan & Security Specialist

Carl Sandburg College
Galesburg, Illinois
05-2017

Skills

  • Excellent written and oral communication skills

  • Dependable

  • Develops positive workplace relationships

  • Independent

  • Quick Learner

  • Great Memory

  • Network troubleshooting

  • User training

  • System administration

  • Technical support

Certification

Computer Support Associate Carl Sandburg College December 2015


Computer Technician Certificate Carl Sandburg College May 2016


Network Security Associate Certificate Carl Sandburg College May 2017


CISCO Network Associate Certificate Carl Sandburg College May 2017

Languages

English
Advanced (C1)
Spanish
Intermediate (B1)

Software

Microsoft Office Suite
Adobe Suite
Google Workspace

Ruckus Networking

Timeline

Esports Coach

Knoxville CUSD #202
01.2023 - Current

Computer Consultant

KNOX-WARREN SPECIAL EDUCATION DISTRICT (KWSED)
06.2017 - 09.2018

IT Technician

Knoxville CUSD #202
05.2016 - Current

Academic Tutor

Carl Sandburg College
09.2015 - 10.2017

Associate in Applied Science - IT Lan & Security Specialist

Carl Sandburg College

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