Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Yeomans

Greencastle,PA

Summary

Self-disciplined, efficient, and organized manager with a proven track record of overseeing distribution operations and increasing performance results. Seeking a position to utilize my 10+ years of experience and continue my career with an organization looking to benefit mutual growth and success.

Overview

11
11
years of professional experience

Work History

Operations Supervisor, Automation Fulfillment

Ingram Content Group LLC
10.2023 - Current


  • Oversaw the daily functions of 40+ employees in a fulfillment distribution setting, utilizing GEEK+ Automation and WMS (PKMS).
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
  • Performed on site safety orientation for new hires and annual training for existing associates.

Manager, Business Planning & Operations

Dormify
03.2022 - 10.2023
  • Managed the daily workflow for multi-tiered teams in all warehouse functions (4 production/kit assembly lines, stock pickers, forklift operators, shipping, and receiving)
  • Defined clear targets and objectives and communicated to other team members, following up regularly.
  • Accomplished multiple tasks simultaneously within established timeframes.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cross-trained existing employees to maximize team agility and performance.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Planned and executed the hiring of 50+ additional seasonal staff during peak months
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Manager, Fulfillment Operations

Merkle Response
02.2016 - 03.2022


  • Prepared and maintained workflow for several multi-operational teams in an distribution setting. Functions included shipping, receiving, donor acknowledgement/print room, pick/pack, high-volume letter inserters, transportation, document storage, inventory control, postage.
  • Administered all staff performance reviews, appraisals, disciplinary actions as needed.
  • Monitored production performance and produced datasets, generated from performance tracking software (Agissar)
  • Prepared price quotes of fulfillment services available for prospective and existing clientele. Set UPH standards for associated SLAs.
  • Negotiated the most cost-effective shipping services, per client, per project; dealing heavily with FedEx and Pitney Bowes.
  • Successfully and consistently met monthly department margins, productivity standards. Maintained a low turnover with a proven track record of focused employee development.
  • Proposed and negotiated a cost savings initiative with Pitney Bowes that generated $90k+/yr. in additional revenue.


Supervisor, Fulfillment Operations

Merkle Response
03.2014 - 02.2016

Education

Certificate -

Purdue University Global
Hagerstown, MD

High School Diploma -

Greencastle-Antrim High
Greencastle, PA
06-2009

Skills

  • Operations management
  • Performance monitoring
  • Safety oversight
  • Quality assurance
  • Root-cause analysis
  • Project management

Timeline

Operations Supervisor, Automation Fulfillment

Ingram Content Group LLC
10.2023 - Current

Manager, Business Planning & Operations

Dormify
03.2022 - 10.2023

Manager, Fulfillment Operations

Merkle Response
02.2016 - 03.2022

Supervisor, Fulfillment Operations

Merkle Response
03.2014 - 02.2016

Certificate -

Purdue University Global

High School Diploma -

Greencastle-Antrim High
Tyler Yeomans