Tyler Hazlet
Kincaid ,IL
Summary
Skilled in diesel engine repair and adept at fostering positive client relationships, I significantly enhanced operational efficiency at Sloan Implement Co. My proactive approach to preventive maintenance and expert negotiation skills led to notable cost savings, while my commitment to continuous professional development ensured top-notch service delivery in agricultural equipment servicing. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ag Mechanic
Sloan Implement Co
11.2018 - 02.2024
- Contributed to cost savings through effective sourcing of replacement parts and negotiating favorable terms with suppliers.
- Continuously upgraded professional skills through attendance at industry conferences, workshops, and training sessions, ensuring the ability to effectively service a wide range of agricultural equipment.
- Optimized machinery lifespan by implementing preventive maintenance schedules and conducting regular inspections.
- Analyzed machinery and tested electrical systems and wiring to identify faults and resolve issues impeding performance.
- Used operational manuals, maintenance records and forums to gain troubleshooting insight for complex issues.
Manager of Operations
Central Illinois Window Tinting
01.2018 - 11.2018
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Partnered with vendors and suppliers to effectively manage and budget.
Support Manager
Walmart
08.2015 - 11.2017
- Prepared employee schedules for maximum coverage during key hours.
- Monitored employee and customer interactions to assess quality of service.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Managed daily operations to ensure smooth functioning of the support department.
- Conducted regular performance reviews, providing constructive feedback and guidance for professional development.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Technician
Servpro
09.2014 - 07.2015
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Worked with diverse types of weather and ground conditions.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Convenience Store Clerk
Casey's
08.2014 - 07.2015
- Stocked merchandise on display shelves and racks to provide good selection for customers.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Aided in preparing store for audits by ensuring compliance with local laws, regulations, and company guidelines regarding merchandise storage and display.
- Handled customer complaints professionally, resolving issues quickly to maintain positive relationships with patrons.
- Conducted accurate cash handling and managed register transactions, ensuring balanced drawers at the end of each shift.
Education
High School Diploma -
Central A&M High School
Moweaqua, IL05.2012
Skills
- Tractor Troubleshooting
- Diesel Engine Repair
- Pneumatic Systems Knowledge
- Heavy Equipment Operation
- Fuel System Service
- Implement attachment
- Welding and fabrication
- Hydraulic Systems Expertise
- Air conditioning systems
Accomplishments
- Used Microsoft Excel to develop inventory and customer repairs on tracking spreadsheets.
- Achieved Certified Technician by completing Classes through Sloans with accuracy and efficiency.
- Certification in Skid Steer & Compact Track Loaders
- Resolved product issue through consumer testing.
Certification
- Master Service Technician (MST) - Equipment & Engine Training Council (EETC).
- HVAC Systems Certification - Equipment & Engine Training Council (EETC).
- Forklift Safety and Operator Training Certificate – Occupational Safety and Health Administration.
- Power Trains Certification - Equipment & Engine Training Council (EETC).
Timeline
Ag Mechanic
Sloan Implement Co
11.2018 - 02.2024
Manager of Operations
Central Illinois Window Tinting
01.2018 - 11.2018
Support Manager
Walmart
08.2015 - 11.2017
Technician
Servpro
09.2014 - 07.2015
Convenience Store Clerk
Casey's
08.2014 - 07.2015
- Master Service Technician (MST) - Equipment & Engine Training Council (EETC).
- HVAC Systems Certification - Equipment & Engine Training Council (EETC).
- Forklift Safety and Operator Training Certificate – Occupational Safety and Health Administration.
- Power Trains Certification - Equipment & Engine Training Council (EETC).
High School Diploma -
Central A&M High School
Similar Profiles
Isabella TryonIsabella Tryon
Sales Support at Sloan ImplementSales Support at Sloan Implement
Jeanette SpurgeonJeanette Spurgeon
Service Clerk at Sloan Implement CoService Clerk at Sloan Implement Co
Kaiden KohnertKaiden Kohnert
Technician at Sloan Implement CoTechnician at Sloan Implement Co