Meticulous Revenue Cycle Manager with strong background in continuous improvement and revenue performance analysis. Focused and organized with demonstrated success in achieving company goals through increased efficiency initiatives illustrated over 3 years of healthcare and billing success.
Overview
6
6
years of professional experience
Work History
Revenue Cycle Manager
Genesis HealthCare
12.2020 - Current
Assessed current revenue cycle procedures and implemented improvements to foster efficiency.
Monitored and guided revenue cycle operations.
Supported clinical team members with revenue cycle procedures and addressed issues.
Completed financial reporting and analysis for billing revenue cycle.
Developed strategic plans for day-to-day financial operations.
Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Business Office Manager
Genesis Healthcare System
03.2019 - 12.2020
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Resolved financial discrepancies and customer billing issues with timely attention.
Maximized cash flow through optimal billing and collection processes.
Coordinated with vendors and suppliers to facilitate timely payments.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Scheduling Manager
Genesis Healthcare System
08.2017 - 02.2019
Resolved payroll discrepancies quickly and successfully.
Provided customer service to employees regarding payroll inquiries and issues.
Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
Education
Master of Arts - International Policy Analysis
Texas Tech University
Lubbock, TX
05.2016
Bachelor of Arts - Political Science And Government
Thomas College
Waterville, ME
05.2014
Skills
Electronic Document Management System
Continuous Improvement Process
Conflict Resolution Tactics
Revenue Performance
Accounts Payable and Accounts Receivable
Account Monitoring
Customer Accounts Management
Revenue Cycle Management
Billing Cycle Performance
Customer Communication
Compliance Requirements
Account Resolutions
Timeline
Revenue Cycle Manager
Genesis HealthCare
12.2020 - Current
Business Office Manager
Genesis Healthcare System
03.2019 - 12.2020
Scheduling Manager
Genesis Healthcare System
08.2017 - 02.2019
Master of Arts - International Policy Analysis
Texas Tech University
Bachelor of Arts - Political Science And Government
Senior Vice President & Vice President, Government Relations at Genesis HealthCareSenior Vice President & Vice President, Government Relations at Genesis HealthCare